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Compare Dixa vs Zendesk Talk vs Nextiva

Dixa - Help Desk Software
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Zendesk Talk - Call Center Software
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Overview

Description

Dixa is a help desk software with a focus on automation, analytics and collaboration. Set up auto-responses to receive customer requests, define SLAs for team to get paid for meeting them ... Read More

Zendesk Talk is a telephone triage application that integrates with Zendesk to streamline problem resolution and provide customers with personalized service. This flexible tool is ideal for ... Read More

Entry Level Pricing
  • Starts from $39
  • Starts from $9
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.0/10

9.0/10

User Ratings

4.3

(39)
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Software Demo

Demo

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Features

Total Features

40 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $39
          • $9
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings

          4.3

          (based on 39 reviews)

          Rating Distribution

          Excellent

          178

          Very Good

          78

          Good

          28

          Poor

          3

          Terible

          5

          Excellent

          0

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          Drakes

          Drakes

          organicbasics

          organicbasics

          FastSpeed

          FastSpeed

          No Customers information available.

          Media and Screenshots

          Screenshots
          Dixa

          4 Screenshots

          Voice channels

          2 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          1 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Dixa and Zendesk Talk offer a Free Trial.

          Dixa is designed for Large Enterprises, Medium Business and Small Business.

          Zendesk Talk is designed for Individuals, Large Enterprises, Medium Business and Small Business.

          Pricing for Dixa Starts at $39/User/Month whereas for Zendesk Talk Starts at $9/User/Month.

          Some top alternatives to Dixa includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Zendesk Talk, Freshservice, Freshdesk, ClickDesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Help Scout, HelpdeskEddy, LabiDesk and Zendesk Chat.

          Some top alternatives to Zendesk Talk includes Nextiva, TalkDesk, uContact, HoduCC, Call Center Studio, TelebuHub, Zendesk Support, VoxDesk, Zendesk Chat and Freshdesk Contact Center (Formerly Freshcaller).

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].