Yes, both Dixa and Freshservice offer a Free Trial.
Dixa is designed for Large Enterprises, Medium Business and Small Business.
Freshservice is designed for Freelancers, Large Enterprises, Medium Business and Small Business.
Pricing for Dixa Starts at $39/User/Month whereas for Freshservice Starts at $19/User/Month when Billed Yearly.
Some top alternatives to Dixa includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Zendesk Talk, Freshservice, Freshdesk, ClickDesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Help Scout, HelpdeskEddy, LabiDesk and Zendesk Chat.
Some top alternatives to Freshservice includes Jira, SolarWinds Service Desk, Jira Service Desk, IBM Control Desk, Freshdesk, HelpDesk, TOPdesk, ReadyDesk, TechExcel ServiceWise and Scopedesk.