9.8
Spot Score
LiveAgent
Connect with your customers on all channels.
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Product Description
LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so it doesn't matter where customers are based, users be able to connect with them seamlessly. LiveAgent ...
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9.8
Spot Score

SysAid
Streamline IT support anytime, anywhere.
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Product Description
SysAid is an Internet-based help desk tool that helps organizations with any solution that can be deferred or otherwise unintentionally shut down. SysAid helps the organization maintain departmental needs like needs for activities like hosting web sites, email services, file sharing. SysAid ...
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SysAid offers custom pricing plan
9.7
Spot Score

Zoho Desk
RECOMMENDED
Efficient support for all your business needs.
Product Description
Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents to answer tickets, and use the Zoho Desk Help Desk Software for business. With Zoho account user can ...
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9.7
Spot Score

Help Scout
Streamline customer support with Help Scout.
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Product Description
Help Scout is a modern help desk system for growing businesses. It helps support teams grow from a few people to 10s of thousands of users, retain customers, and delight them with exceptional support. The goal is to succeed with Help Scout, so user can provide personal support during migration ...
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Free Trial available
9.5
Spot Score

Freshdesk
Empower your support team to excel.
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Product Description
Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for users to communicate with customers directly, via multiple channels like email, Twitter, Facebook and ...
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9.5
Spot Score
Jitbit Helpdesk
Streamline customer support with Jitbit Helpdesk.
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Product Description
Jitbit's revolutionary help desk software allows to easily manage support requests. The easy-to-use software includes everything needed to create, track and resolve customer issues. Using Jitbit reduces the response time for customers and makes it easy for user to stay afloat of all the ...
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Free Trial available
9.4
Spot Score
HelpDesk
Streamline customer support and boost team productivity.
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Product Description
HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a team’s efforts. HelpDesk allows for managing all customer messages in one place. Users can utilize tags, ...
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Free Trial available
HelpDesk offers custom pricing plan
9.2
Spot Score

Zendesk Support
RECOMMENDED
Effortlessly manage customer requests with Zendesk Support.
Product Description
Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface uses natural language processing without learning curve or training to make sure everyone in the organization ...
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Zendesk Support offers custom pricing plan
9.0
Spot Score

Zendesk Talk
Personalized service for efficient problem resolution.
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Product Description
Zendesk Talk is a telephone triage application that integrates with Zendesk to streamline problem resolution and provide customers with personalized service. This flexible tool is ideal for call center teams or help desks that field a mixed bag of issues, from general inquiries to complex ...
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Free Trial available
9.0
Spot Score

Zendesk Chat
Boost customer engagement with real-time chat.
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Product Description
Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in real-time and address their queries or concerns faster. The platform also allows you to send personalized ...
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Free Trial available
8.3
Spot Score

HelpdeskEddy
Boost your customer service with HelpdeskEddy.
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Product Description
HelpdeskEddy is modern helpdesk software that will grow with business and help keep track of customer requests and improve customer service. It's packed with features to better manage customers such as auto-assign problems, customizable workflows, and an intuitive interface with help desk ...
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Free Trial available
HelpdeskEddy offers custom pricing plan
8.3
Spot Score

LabiDesk
Streamline customer support and enhance satisfaction.
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Product Description
LabiDesk's help desk software is a complete solution that allows to manage and resolve customer inquiries, providing company with a point of contact via telephone or email. LabiDesk's help desk software will greatly improve the management and the fulfillment of customer inquiries, while also ...
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Free Trial available

Freshservice
Streamline your support process with ease.
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Product Description
The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where customers can report issues and view status updates in real time with automatic service desk ticketing ...
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Free Trial available