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Compare Help Scout vs Freshdesk vs Zendesk Support vs Zoho Desk

Software Demo

Demo
Tidio Logo

Tidio Helpdesk

Transform Customer Interactions with AI Automation and Unified Support Tools

Pricing

Free Trial available, Try Now

Starts from $24/month when yearly

Pros and Cons

  • With a simple guided setup, teams can start using Tidio within minutes without extensive onboarding.

  • Businesses can manage customer interactions across live chat, email, WhatsApp, Instagram, and Messenger from a single dashboard.

  • The platform streamlines ticket management by automatically filtering, prioritizing, and routing tickets, ensuring faster resolutions.

  • Tidio leverages advanced AI to provide personalized, human-like responses, reducing workload and improving response efficiency.

  • With a simple guided setup, teams can start using Tidio within minutes without extensive onboarding.

  • Businesses can manage customer interactions across live chat, email, WhatsApp, Instagram, and Messenger from a single dashboard.

  • The platform streamlines ticket management by automatically filtering, prioritizing, and routing tickets, ensuring faster resolutions.

  • Tidio leverages advanced AI to provide personalized, human-like responses, reducing workload and improving response efficiency.

Customers

Customers
YETI

YETI

Trello

Trello

Mixmax

Mixmax

Pearson

Pearson

Bridgestone

Bridgestone

Kern High School District

Kern High School District

Uber

Uber

Siemens

Siemens

Shopify

Shopify

NHS

NHS

Rogers

Rogers

ESSILOR

ESSILOR

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Help Scout and Freshdesk offer a Free Trial.

Help Scout is designed for Large Enterprises, Medium Business and Small Business.

Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Pricing for Help Scout Starts at $20/User/Month when Billed Yearly whereas for Freshdesk Starts at $15/User/Month when Billed Yearly.

Some top alternatives to Help Scout includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, eStreamDesk, CRMdesk, ReadyDesk, Trakdesk, LabiDesk and HESK.

Some top alternatives to Freshdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at hello@spotsaas.com.