8.3
Spot Score
Boost your customer service with HelpdeskEddy.
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HelpdeskEddy offers custom pricing plan
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JA
Jhony Alexander H
06/14/22
"HelpDeskEddy an easy to use help desk tool at a great cost."
What do you like best about HelpDeskEddy? What I loved the most about HelpDeskEddy was the ease with which users adapted to it, being able to resolve incidents and requirements from the moment the tool was deployed.
AM
Alex M
12/25/19
"A help desk system to transform your company"
What do you like best about HelpDeskEddy? I like HelpDeskEddy because it organizes tickets in different trays. These can be categorized by open tickets, in progress or resolved, allowing to keep the requests more organized. I also like that tickets can be organized according to their priority. The reporting system is also a strong function in this software, since I can request global reports or by agent. Finally, I have positive comments for its user interface, which is modern and simple.
