What are the free alternatives for CommBox?

Here's a list of free alternatives for CommBox : Zendesk Support,Zoho Desk,Tidio Helpdesk,Freshservice,ManageEngine ServiceDesk Plus,Freshdesk,LiveAgent,HelpDesk,SysAid,Jitbit Helpdesk

Help Desk Software

CommBox

9.2

Spot Score

CommBox

Streamline your support process with CommBox.

4.4

(24)

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CommBox offers custom pricing plan

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Overview

Features

Pricing

Alternatives

Ratings

Media

Customers

Integrations

Support

FAQs

What is CommBox?

Affiliate Disclosure

CommBox is a web-based Help Desk Software. It includes the following features: ticket creation, logging of calls, one central database, knowledge base, case management, automated billing with optional credit card payment integration, customizable workflow system, work calendars, activity reports with expense tracking capabilities, complete client login with client case status search and history retrieval capabilities.

Pricing

CommBox offers custom pricing plan

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud

CommBox software demo

View demo

CommBox Features

Show Feature Explanation

Features Score:

Self Service Portal

Live Chat

Alerts (Escalation)

Contract (SLA Management)

Known Issue Management

Surveys & Feedback

Macros (Templated Responses)

Multi-Channel Communication

Social Media Integration

Incident Management

Customizable Branding

Zendesk Support

9.2

Spot Score

Effortlessly manage customer requests with Zendesk Support.

Visit Website

4.3

(1757)

Pricing

Free Trial available, Try Now

Starts from $19/user/month when yearly

Zoho Desk

9.7

Spot Score

Efficient support for all your business needs.

Visit Website

4.4

(4147)

Pricing

Free Trial available, Try Now

Starts from $7/user/month when yearly

Tidio Helpdesk

Transform Customer Interactions with AI Automation and Unified Support Tools

Visit Website

Pricing

Free Trial available, Try Now

Starts from $24/month when yearly

CommBox Pricing

Visit website

Free Trial

Not available

CommBox Pricing

CommBox offers custom pricing plan

Pricing Model

Paid Plans (Quotation Based )

Visit website

Pricing Plans

CommBox

Advanced Customer Management System
Flexible Deployment Models
APIs
Omni-channel Platform Integration
Available Customization Tools

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Explore in-depth pricing

Free CommBox Alternatives

Recommended

Zendesk Support

Effortlessly manage customer ...

9.2

Very Good

Visit website Compare CommBox vs Zendesk Support

Recommended

Zoho Desk

Efficient support for all your ...

9.7

Very Good

Visit website Compare CommBox vs Zoho Desk

Recommended

Tidio Helpdesk

Transform Customer Interactions ...

Visit website Compare CommBox vs Tidio Helpdesk

Freshservice

Streamline your support process ...

Very Good

Compare CommBox vs Freshservice

ManageEngine ServiceDesk Plus

Solving IT problems, keeping ...

Very Good

Compare CommBox vs ManageEngine ServiceDesk Plus

Freshdesk

Empower your support team to excel.

9.5

Very Good

Compare CommBox vs Freshdesk

LiveAgent

Connect with your customers on all ...

9.8

Excellent

Compare CommBox vs LiveAgent

HelpDesk

Streamline customer support and ...

9.4

Very Good

Compare CommBox vs HelpDesk

SysAid

Streamline IT support anytime,

9.8

Very Good

Compare CommBox vs SysAid

Jitbit Helpdesk

Streamline customer support with ...

9.5

Very Good

Compare CommBox vs Jitbit Helpdesk

View all CommBox alternatives

CommBox Reviews & Ratings

4.4

Very Good

Based on 24 ratings & 72 reviews

Rating Distribution

Excellent

(71)

Very Good

(1)

Good

(0)

Poor

(0)

Terible

(0)

User Review

Anonymous User

04/18/23

5 out of 5

"Omnichannel made easy"

What do you like best about CommBox? Quick setup, out-of-the-box integrations. What do you dislike about CommBox? Go-to-Market strategy, complex sign ...

Daria A

03/21/23

5 out of 5

"Improved our customer service, allowed us to measure and improve agents’ performance"

What do you like best about CommBox? We love that CommBox unifies all our service channels into one interface. The platform allows us to provide our ...

IDAN A

01/22/23

5 out of 5

"Super-efficient automation, smart routing, easy to provide IT support via WhatsApp"

What do you like best about CommBox? CommBox’s platform is super friendly. It’s so easy to use and support customers with it. We love that we can ...

Asaf D

11/21/22

5 out of 5

"Powerful analytics tools to track efficiency, satisfaction, and agent performance"

What do you like best about CommBox? The CommBox platform is absolutely fabulous! The platform's dashboard and analytics tools allow us to track agent ...

View all Reviews

CommBox Media

CommBox Customers

AIG

Bezeq

Kimberly-Clark

Clarks

HOT

Pelephone

CommBox Integrations

Salesforce

4.3

(31400 reviews)

Microsoft Dynamics 365 for Sales

(2319 reviews)

Compare CommBox with alternatives

CommBox

Zendesk Support

CommBox

Zoho Desk

CommBox

Tidio Helpdesk

CommBox

Freshservice

CommBox

ManageEngine ServiceDesk Plus

CommBox

Freshdesk

CommBox

LiveAgent

CommBox

HelpDesk

CommBox

SysAid

CommBox Support

Contact

+972-973-3735183

Customer Service

24/7 (Live rep)

Business Hours

Location

Glil Yam Kibbutz, Israel

Reach out to CommBox Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

CommBox is a Help Desk Software. CommBox offers Incident Management, Social Media Integration, Multi-Channel Communication, Macros (Templated Responses), Document Storage and many more functionalities.

Some top alternatives to CommBox includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice and Little SaaS Communication.

Some free alternatives to CommBox includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice and ManageEngine ServiceDesk Plus.

Yes, CommBox provides API.

No, CommBox doesn't provide mobile app.

CommBox is located in Glil Yam Kibbutz, Israel

CommBox offers Quotation Based pricing model

Yes, CommBox can integrate with Salesforce

The starting price is not disclosed by CommBox. You can visit CommBox pricing page to get the latest pricing.

Researched by Rajat Gupta