Spot Score

Cayzu Help Desk

Simplify support and keep customers satisfied.

4.6

(42)

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Starts from $4/User/Month when Billed Yearly

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Overview

Features

Pricing

Alternatives

Ratings

Media

Integrations

Support

FAQs

What is Cayzu Help Desk?

Affiliate Disclosure

Cayzu is a web-based help desk software for SMB customers. Cayzu helpdesk is designed with customers in mind, enabling them to easily manage their IT support requests from initiating a ticket to sending status updates to customers. Cayzu helps users client to track the progress of their requests all from their very own online portal. Increase the efficiency of team members and make customers happy!

Pricing

Starts from $4/User/Month when Billed Yearly
Free Trial available

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud
Mobile - Android
Mobile - iOS

Cayzu Help Desk software demo

View demo

Cayzu Help Desk Features

Show Feature Explanation

Features Score:

Self Service Portal

Live Chat

Alerts (Escalation)

Contract (SLA Management)

Known Issue Management

Surveys & Feedback

Macros (Templated Responses)

Multi-Channel Communication

Social Media Integration

Incident Management

Customizable Branding

Cayzu Help Desk Pricing

Claim a Free Trial

Free Trial

Yes, It's available

Cayzu Help Desk Pricing

Starts from $4/User/Month when Billed Yearly

Pricing Model

Free trial
Paid Plans (Subscription )

Claim a Free Trial

Pricing Plans

Basic

1 Agent
Email channel
Social channels
Basic knowledge base
Web widget

Team

Includes features of the Basic plan, plus
Automation rules
App integrations
Time tracking
Custom domain mapping

Show more +

Pro

Includes features of Team plan, plus
Multilingual content
Reports & dashboards
SLAs and business hours
Single sign-on

Show more +

Enterprise

Includes features of Pro plan, plus
Custom agent roles
Multi-brand support
Custom ticket views
Agent round robin

Show more +

Explore in-depth pricing

Screenshots of the Cayzu Help Desk Pricing Page

Disclaimer: Pricing information for Cayzu Help Desk is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

View detailed pricing for Cayzu Help Desk

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Cayzu Help Desk Reviews & Ratings

4.6

Excellent

Based on 42 ratings & 11 reviews

Rating Distribution

Excellent

(7)

Very Good

(4)

Good

(0)

Poor

(0)

Terible

(0)

User Review

Anonymous Reviewer

11/22/21

4 out of 5

I love this customizable software!

PROS & CONS What are the best aspects of this product? The best aspect of this product is its customizability. I am not a big corporation; I needed ...

Anonymous Reviewer

04/12/21

5 out of 5

Our agents really love it!

PROS & CONS What are the best aspects of this product? We really like how the emails could be automated and assigned to specific agents. It ...

Administrator in Information Services

01/14/20

4.5 out of 5

Cayzu Help Desk

What do you like best? It was very easy to start using Cayzu. The customer support department is great if you need additional assistance. What do ...

Leandro M

12/21/19

4 out of 5

Cayzu is a wonderful help desk platform

What do you like best? Cayzu is a support platform that has extensive helpdesk tools. What I like most is that I can see the requests on different ...

View all Reviews

Cayzu Help Desk Integrations

4.4

4.4

4.6

4.5

4.3

4.1

4.3

4.2

4.3

4.5

4.1

SugarCRM Survey Rocket

4.4

4.3

4.2

4.6

4.4

4.3

3.9

4.3

4.5

4.4

4.3

4.2

View all integrations

Cayzu Help Desk Support

Customer Service

Business Hours

Online

Location

Amherstburg, Canada

Reach out to Cayzu Help Desk Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Cayzu Help Desk is a Help Desk Software. Cayzu Help Desk offers Incident Management, Social Media Integration, Multi-Channel Communication, Macros (Templated Responses), Document Storage and many more functionalities.

Some top alternatives to Cayzu Help Desk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice and AzureDesk.

Yes, Cayzu Help Desk provides API.

Yes, Cayzu Help Desk provides mobile app.

Cayzu Help Desk is located in Amherstburg, Canada

Cayzu Help Desk offers Free Trial, Subscription pricing models

Yes, Cayzu Help Desk can integrate with Quickbooks, Freshbooks, Jira, LogMeIn Rescue and many more.You can find more integration for Cayzu Help Desk here

The starting price of Cayzu Help Desk is $4/User/Month when Billed Yearly

Researched by Rajat Gupta