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Compare Zendesk Talk vs Freshdesk Contact Center (Formerly Freshcaller) vs Nextiva

Overview

Description

Zendesk Talk is a telephone triage application that integrates with Zendesk to streamline problem resolution and provide customers with personalized service. This flexible tool is ideal for ... Read More

Freshdesk Contact Center is the ideal call center application for startups, enabling effortless customer service and sales. This cloud-based solution can be easily operational with no more ... Read More

Entry Level Pricing
  • Starts from $9
  • Starts from $15 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.0/10

9.1/10

User Ratings

4.3

(39)

Features

Total Features

10 Features

7 Features

Unique Features

      Pricing

      Pricing Option
          Starting From
          • $9
          • $15 , Billed Yearly
          Pricing Pans
          • Not Available
          • Sprout

            • Buy Local Numbers

            • Buy Toll-free Numbers

            • Inbound Caller ID

            Show more +

          • Blossom

            $19

            • Includes features of Sprout Plan, plus

            • Number Porting

            • Basic Call Queues

            Show more +

          • Garden

            $39

            • Includes features of Blossom plan, plus

            • IVR (Phone Trees)

            • Call Monitoring

            Show more +

          • Browse all pricing plans
          Pricing Pagezendesk-talk pricingfreshdesk-contact-center--formerly-freshcaller- pricing

          Other Details

          Organization Types supported
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available

          User Reviews

          User Ratings

          4.3

          (based on 39 reviews)

          Rating Distribution

          Excellent

          0

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          88

          Very Good

          66

          Good

          12

          Poor

          4

          Terible

          0

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          Travix

          Travix

          Blys

          Blys

          Pirate Studios

          Pirate Studios

          Media and Screenshots

          Screenshots
          Voice channels

          2 Screenshots

           New Report

          7 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          3 Videos

          Alternatives

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          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].