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9.0/10

Spot Score

Zendesk Talk - Call Center Software

Zendesk Talk Alternatives and Competitors

Personalized service for efficient problem resolution.

User Ratings

Main Features

  • Live Chat
  • Call Monitoring
  • Auto Call Recording
  • Queue Management (Calls)

Pricing

  • Starts from $9/User/Month, also offers free forever plan

  • Free Trial available

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List of the Top Zendesk Talk alternatives as of December 2024

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

9.6/10

Spot Score

Nextiva - Call Center Software

Nextiva

RECOMMENDED

Empowering businesses through advanced communication solutions.

4.4

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Product Description

NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 5 more

Unique Features

No unique features

Pricing

Free Trial available, Try Now

Starts from $18.95/User/Month when Billed Yearly

9.8/10

Spot Score

TalkDesk - Call Center Software

TalkDesk

Empower your team, elevate your customer support.

4.4

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Product Description

Talkdesk is the call center software that empowers businesses with a complete set of tools to self-manage their customer support and sales. They provide a smart, simple and affordable solution for SMBs to handle growing volumes of inbound calls, engage customers via chat or social media, ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 7 more

Unique Features

No unique features

Pricing

TalkDesk offers custom pricing plan

8.8/10

Spot Score

uContact - Call Center Software

uContact

Streamline your call center experience with uContact.

4.9

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Product Description

uContact is an advanced call center software solution that includes all the features and modules needed to run a successful call center. The software is designed to assist in contacting, responding to, organizing and analyzing call center customer requests. Whether for a business or personal ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 7 more

Unique Features

No unique features

Pricing

Starts from $50/User/Month

8.4/10

Spot Score

HoduCC - Call Center Software

HoduCC

Efficient cloud contact centers with advanced multimedia capabilities.

3.8

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Product Description

HoduCC - The call center software for Cloud Contact Centers, hosted in the cloud, including customer web chat, live chat.  HoduCC software can provide automated live chat with first line of support agents, in combination with advanced multimedia (web voice and video) call handling.  Call ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 6 more

Unique Features

No unique features

Pricing

Free Trial available

HoduCC offers custom pricing plan

8.9/10

Spot Score

Call Center Studio - Call Center Software

Call Center Studio

Streamline your call center operations with ease.

4.7

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Product Description

The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a built-in reporting module for detailed analysis of all call center trends and statistics.

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 7 more

Unique Features

No unique features

Pricing

Free Trial available, Try Now

Call Center Studio offers custom pricing plan

7.4/10

Spot Score

TelebuHub - Call Center Software

TelebuHub

Streamline your call center operations with ease.

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Product Description

TeleBuHub is a powerful call center software that works with any type of IP phones or soft phones, and any PBX. It comes bundled with real-time reporting with both web and FTP report delivery, outbound dialing engine with click to dial recording capability, inbound call processing queues for ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Progressive Dialer

+ 2 more

Unique Features

No unique features

Pricing

TelebuHub offers custom pricing plan

9.2/10

Spot Score

Zendesk Support - Help Desk Software

Zendesk Support

Effortlessly manage customer requests with Zendesk Support.

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Product Description

Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface uses natural language processing without learning curve or training to make sure everyone in the organization ...

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Common Features

  • Live Chat

Unique Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 14 more

Pricing

Free Trial available, Try Now

Starts from $49/User/Month when Billed Yearly

8.4/10

Spot Score

VoxDesk - Call Center Software

VoxDesk

Streamline your calls, elevate your business.

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Product Description

Discover a revolutionary call center software, VoxDesk, designed to streamline your business operations and improve customer experience. Boost your call connects with advanced features like pre-recorded soundboards, automated voicemails, and customized call disposition. The powerful dialer with ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Progressive Dialer

+ 5 more

Unique Features

No unique features

Pricing

Starts from $9.99/Month when Billed Yearly, also offers free forever plan

9.0/10

Spot Score

Zendesk Chat - Live Chat Software

Zendesk Chat

Boost customer engagement with real-time chat.

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Product Description

Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in real-time and address their queries or concerns faster. The platform also allows you to send personalized ...

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Common Features

No common features

Unique Features

  • Visitor Targeting

  • Transfers

  • Shortcut Messages

+ 6 more

Pricing

Free Trial available

Starts from $19/User/Month when Billed Yearly

9.1/10

Spot Score

Freshdesk Contact Center (Formerly Freshcaller) - Call Center Software

Freshdesk Contact Center (Formerly Freshcaller)

Streamline customer service and boost sales effortlessly.

4.0

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Product Description

Freshdesk Contact Center is the ideal call center application for startups, enabling effortless customer service and sales. This cloud-based solution can be easily operational with no more than an internet connection and a web browser. Buy local phone numbers, mask your current number, and ...

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Common Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 4 more

Unique Features

No unique features

Pricing

Free Trial available

Starts from $15/User/Month when Billed Yearly, also offers free forever plan