9.0
Spot Score
Personalized service for efficient problem resolution.
User Ratings
Main Features
Pricing
Starts from $9/User/Month, also offers free forever plan
Free Trial available
Showing 1-6 out of 6
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
9.6
Spot Score
RECOMMENDED
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Product Description
NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Concurrency Support
+ 5 more
Unique Features
No unique features
Pricing
Free Trial available, Try Now
Starts from $18.95/User/Month when Billed Yearly
8.4
Spot Score
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Product Description
HoduCC - The call center software for Cloud Contact Centers, hosted in the cloud, including customer web chat, live chat. HoduCC software can provide automated live chat with first line of support agents, in combination with advanced multimedia (web voice and video) call handling. Call ...
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Concurrency Support
+ 6 more
Unique Features
No unique features
Pricing
Free Trial available
HoduCC offers custom pricing plan
8.9
Spot Score
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Product Description
The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a built-in reporting module for detailed analysis of all call center trends and statistics.
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Concurrency Support
+ 7 more
Unique Features
No unique features
Pricing
Free Trial available, Try Now
Call Center Studio offers custom pricing plan
9.2
Spot Score
RECOMMENDED
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Product Description
Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface uses natural language processing without learning curve or training to make sure everyone in the organization ...
Read moreCommon Features
Live Chat
Unique Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 14 more
Pricing
Free Trial available, Try Now
Starts from $19/user/month when yearly
9.0
Spot Score
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Product Description
Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in real-time and address their queries or concerns faster. The platform also allows you to send personalized ...
Read moreCommon Features
No common features
Unique Features
Visitor Targeting
Transfers
Shortcut Messages
+ 6 more
Pricing
Free Trial available
Starts from $19/User/Month when Billed Yearly
9.1
Spot Score
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Product Description
Freshdesk Contact Center is the ideal call center application for startups, enabling effortless customer service and sales. This cloud-based solution can be easily operational with no more than an internet connection and a web browser. Buy local phone numbers, mask your current number, and ...
Read moreCommon Features
Outbound Call Center
Inbound Call Center
Concurrency Support
+ 4 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $15/User/Month when Billed Yearly, also offers free forever plan