Agile CRM

Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.

Live chat feature is highly effective, providing real-time and efficient problem resolution.

Support agents go above and beyond, often offering detailed explanations and personalized assistance.

Affordable pricing for a CRM tool with robust support and functionality.

Easy-to-use interface appreciated by new users, and functionalities are useful for SMEs and businesses transitioning to Agile CRM.

Support team effectively handles complex technical queries, offering assistance via multiple channels like chats, calls, and videos.

Some specific functionality limitations, particularly regarding event reporting and sales team management.

Adjustment to the user interface can take time, especially for those accustomed to other platforms.

Some users reported uncertainty in the resolution's effectiveness immediately after receiving advice.

Occasional lack of advanced features that users expect from a comprehensive CRM solution.