9.2/10
Spot Score
Zendesk Support Alternatives and Competitors
Effortlessly manage customer requests with Zendesk Support.
User Ratings
Main Features
Pricing
Starts from $49/User/Month when Billed Yearly
Free Trial available
Showing 1-10 out of 10
List of the Top Zendesk Support alternatives as of December 2024
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
9.7/10
Spot Score
RECOMMENDED
Efficient support for all your business needs.
Add to compare
Product Description
Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents to answer tickets, and use the Zoho Desk Help Desk Software for business. With Zoho account user can ...
Read moreCommon Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 13 more
Unique Features
Reporting and Analysis
Pricing
Free Trial available
Starts from $14/User/Month when Billed Yearly, also offers free forever plan
RECOMMENDED
Solving IT problems, keeping businesses running smoothly.
Add to compare
Product Description
ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help desks and field service organizations, advanced features for IT Service Management, and much more - ...
Read moreCommon Features
Incident Management
Knowledge Base
Self Service Portal
+ 2 more
Unique Features
Asset Management
Pricing
Free Trial available
ManageEngine ServiceDesk Plus offers custom pricing plan
9.0/10
Spot Score
Streamlining customer support, one click at a time.
Add to compare
Product Description
Deskero is a powerful help desk software that keeps workflows simple and intuitive thanks to the push of a button. Powerful tools taken from experts at Deskero Technologies will enable to run a team of agents on a simple interface, which is optimized on mobile devices. Each help desk request ...
Read moreCommon Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 12 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $9/User/Month when Billed Yearly
7.4/10
Spot Score
Revolutionize customer support and improve communication.
Add to compare
Product Description
Support Hub is a collaborative customer service tool designed to help solve problems faster. The intuitive touch screen system makes it easier to work together with support team than ever before, while powerful reporting tools help streamline the way business communicate with it's customers. ...
Read moreCommon Features
Ticket Management
Knowledge Base
Live Chat
Unique Features
No unique features
Pricing
Free Trial available
Starts from $19/Month, also offers free forever plan
9.4/10
Spot Score
Streamline customer support and boost team productivity.
Add to compare
Product Description
HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a team’s efforts. HelpDesk allows for managing all customer messages in one place. Users can utilize tags, ...
Read moreCommon Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 12 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $29/User/Month when Billed Yearly
Streamline support with a smart phone solution.
Add to compare
Product Description
Desky - a smart phone based help desk software. It is a software that runs on a Smart phone via a browser and provides a unified help desk interface for multiple locations, with a single point of management. On-demand Dialer enables users to interact with system from anywhere in the world at ...
Read moreCommon Features
No common features
Unique Features
Organizational Charting
Meeting Room Booking
Mobile Booking
+ 2 more
Pricing
Desky offers custom pricing plan
9.7/10
Spot Score
Streamline customer support with Help Scout.
Add to compare
Product Description
Help Scout is a modern help desk system for growing businesses. It helps support teams grow from a few people to 10s of thousands of users, retain customers, and delight them with exceptional support. The goal is to succeed with Help Scout, so user can provide personal support during migration ...
Read moreCommon Features
Social Media Integration
Multi-Channel Communication
Macros (Templated Responses)
+ 12 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $20/User/Month when Billed Yearly
9.6/10
Spot Score
Customer service made smarter, faster, and better.
Add to compare
Product Description
Salesforce Service Cloud is a powerful, versatile platform that brings the power of Salesforce1 to issues management. Its modern, intuitive service desk UI is designed for service organization employees and service customers alike, providing centralized views of support requests across all ...
Read moreCommon Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 13 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $25/User/Month
8.3/10
Spot Score
Streamline your customer support effortlessly.
Add to compare
Product Description
ReadyDesk is a help desk and support ticket tracking application, featuring customer support tools such as knowledge base, FAQs and other items that can be used to improve customer service. This software provides complete unified front-end that allows to combine help desk and customer care, ...
Read moreCommon Features
Social Media Integration
Multi-Channel Communication
Document Storage
+ 9 more
Unique Features
No unique features
Pricing
Starts from $9/Month
7.6/10
Spot Score
Efficient support solutions for every help desk team.
Add to compare
Product Description
Sitehelpdesk support software is a help desk solution that allows help desk teams to manage customer support tickets, reduce the length of support calls, and increase team productivity. Sitehelpdesk includes salesforce.com integration, inline chat for customer support, customizable billing ...
Read moreCommon Features
Customizable Branding
Ticket Management
Knowledge Base
+ 4 more
Unique Features
No unique features
Pricing
Sitehelpdesk offers custom pricing plan
Compare Zendesk Support with alternatives