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9.2

Spot Score

Zendesk Support - Help Desk Software

Zendesk Support Alternatives with Better Pricing

Effortlessly manage customer requests with Zendesk Support.

Main Features

  • Self Service Portal
  • Live Chat
  • Alerts (Escalation)
  • Contract (SLA Management)

Pricing

  • Starts from $19/user/month when yearly

  • Free Trial available

Alternatives of Zendesk Support with

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List of the Top Zendesk Support alternatives as of February 2025

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

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Tidio Helpdesk

RECOMMENDED

Transform Customer Interactions with AI Automation and Unified Support Tools

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Product Description

Tidio Helpdesk is an AI-powered support solution designed to enhance team efficiency and boost customer satisfaction. This intuitive platform streamlines ticket management, turning chaotic conversations into well-organized support tickets. Its smart ticketing system allows teams to filter, ...

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Common Features

No common features

Unique Features

  • Ticketing

  • Ticketing System

  • Routing

+ 6 more

Pricing

Free Trial available, Try Now

Starts from $24/month when yearly

9.0

Spot Score

Deskero - Help Desk Software

Deskero

Streamlining customer support, one click at a time.

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4.3

(70)

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Product Description

Deskero is a powerful help desk software that keeps workflows simple and intuitive thanks to the push of a button. Powerful tools taken from experts at Deskero Technologies will enable to run a team of agents on a simple interface, which is optimized on mobile devices. Each help desk request ...

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Common Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 12 more

Unique Features

No unique features

Pricing

Free Trial available

Starts from $9/User/Month when Billed Yearly

7.4

Spot Score

Support Hub - Help Desk Software

Support Hub

Revolutionize customer support and improve communication.

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Product Description

Support Hub is a collaborative customer service tool designed to help solve problems faster. The intuitive touch screen system makes it easier to work together with support team than ever before, while powerful reporting tools help streamline the way business communicate with it's customers. ...

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Common Features

  • Ticket Management

  • Knowledge Base

  • Live Chat

Unique Features

No unique features

Pricing

Free Trial available

Starts from $19/Month, also offers free forever plan

9.4

Spot Score

HelpDesk - Help Desk Software

HelpDesk

Streamline customer support and boost team productivity.

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4.3

(25)

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Product Description

HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a team’s efforts. HelpDesk allows for managing all customer messages in one place. Users can utilize tags, ...

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Common Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 12 more

Unique Features

No unique features

Pricing

Free Trial available

Starts from $29/User/Month when Billed Yearly

9.7

Spot Score

Help Scout - Help Desk Software

Help Scout

Streamline customer support with Help Scout.

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Product Description

Help Scout is a modern help desk system for growing businesses. It helps support teams grow from a few people to 10s of thousands of users, retain customers, and delight them with exceptional support. The goal is to succeed with Help Scout, so user can provide personal support during migration ...

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Common Features

  • Social Media Integration

  • Multi-Channel Communication

  • Macros (Templated Responses)

+ 12 more

Unique Features

No unique features

Pricing

Free Trial available

Starts from $20/User/Month when Billed Yearly

9.6

Spot Score

Salesforce Service Cloud - Help Desk Software

Salesforce Service Cloud

Customer service made smarter, faster, and better.

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Product Description

Salesforce Service Cloud is a powerful, versatile platform that brings the power of Salesforce1 to issues management. Its modern, intuitive service desk UI is designed for service organization employees and service customers alike, providing centralized views of support requests across all ...

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Common Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 13 more

Unique Features

  • Omnichannel Campaign Management

Pricing

Free Trial available, Try Now

Starts from $25/user/month when yearly

8.3

Spot Score

ReadyDesk - Help Desk Software

ReadyDesk

Streamline your customer support effortlessly.

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1.8

(4)

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Product Description

ReadyDesk is a help desk and support ticket tracking application, featuring customer support tools such as knowledge base, FAQs and other items that can be used to improve customer service. This software provides complete unified front-end that allows to combine help desk and customer care, ...

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Common Features

  • Social Media Integration

  • Multi-Channel Communication

  • Document Storage

+ 9 more

Unique Features

No unique features

Pricing

Starts from $9/Month

8.6

Spot Score

HESK - Help Desk Software

HESK

Streamline your customer support with ease.

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5.0

(5)

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Product Description

HESK is a one stop shop for all Help Desk needs. HESK is a web based customer support system that aims to provide user friendly support, easy management of tickets and communication with the customers. With the modular architecture of HESK, user can easily integrate it into an existing ...

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Common Features

  • Incident Management

  • Multi-Channel Communication

  • Document Storage

+ 8 more

Unique Features

No unique features

Pricing

Free Trial available

Starts from $24.91/Month when Billed Yearly

8.7

Spot Score

BoldDesk - Help Desk Software

BoldDesk

Streamline your support with BoldDesk's advanced features.

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Product Description

BoldDesk is a cloud-based ticketing platform that simplifies your support operations. It lets you group your customer service requests into one place, assign them to the right agents, develop personalized support creation forms, collaborate with your team, and increase agent productivity. Plus, ...

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Common Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 12 more

Unique Features

No unique features

Pricing

Free Trial available

Starts from $8/User/Month when Billed Yearly