Compare Zendesk Support vs Tidio Helpdesk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Zendesk Support (1757) Visit website Visit Website *sponsored	Tidio Helpdesk Visit website Visit Website *sponsored

Overview
Affiliate Disclosure

Description	Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More	Tidio Helpdesk is an AI-powered support solution designed to enhance team efficiency and boost customer satisfaction. This intuitive platform streamlines ticket management, turning chaotic ... Read More
Entry Level Pricing	Starts from $19 , yearly	Starts from $24 , yearly
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	9.2/10	Not Available
User Ratings	4.3 (7934)
	Visit website	Visit website

Software Demo

Demo	View demo	View demo

Features

Total Features	18 Features	9 Features
Unique Features
	Visit website	Visit website

Pricing

Pricing Option
Starting From	$19 , yearly	$24 , yearly
Pricing Plans	Support Team $25 /user/month Get Started Ticketing system Email Contact form and Web Widget Show more + Suite Team $69 /user/month Get Started Support Team; plus AI agents Customer and internal knowledge base Show more + Suite Professional $149 /user/month Get Started Suite Team plus Live and custom analytics Skills-based routing Show more + Browse all pricing plans	Starter $29 /month Get Started Ideal for small businesses focused on enhancing customer satisfaction via live chat support. Everything in Free plus: 100 Handled Conversations Show more + Growth $59 /month Get Started Ideal for teams of all sizes prioritizing customer service as their competitive advantage. Everything in Starter plus: 250 Handled Conversations Show more + Plus $749 /month Get Started For businesses requiring better limits additional integrations advanced features Show more + Browse all pricing plans
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available
	Visit Website	Visit Website

User Reviews

User Ratings	4.3 (based on 7934 reviews)	No reviews available for the product
Rating Distribution	Excellent 1493 Very Good 214 Good 31 Poor 7 Terible 12	No reviews available for the product
Pros and Cons	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews

Integrations

Integration with other apps	No Integration information available.	WordPress 4.1 (25641 reviews) HubSpot CRM 4.2 (10374 reviews) Membrain 4.7 (162 reviews)

Customers

Customers	Siemens LUSH Missouri Star	Glovo Jaguar Stanley

Media and Screenshots

Screenshots	2 Screenshots	4 Screenshots
Videos	2 Videos	1 Videos

Alternatives

Alternatives	Tidio Helpdesk Deskero 4.3 Support Hub	Zendesk Support 4.3

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Zendesk Support and Tidio Helpdesk offer a Free Trial.

Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.

Tidio Helpdesk is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Zendesk Support Starts at $19/user/month when yearly whereas for Tidio Helpdesk Starts at $24/month when yearly.

Some top alternatives to Zendesk Support includes Tidio Helpdesk, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.

Some top alternatives to Tidio Helpdesk includes and Zendesk Support.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Zendesk Support vs Tidio Helpdesk

Zendesk Support

Tidio Helpdesk

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure