Yes, both Help Desk Premier and Freshdesk offer a Free Trial.
Help Desk Premier is designed for Large Enterprises, Medium Business and Small Business.
Freshdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.
The starting price of Freshdesk begins at $15/User/Month when Billed Yearly, while pricing details for Help Desk Premier are unavailable.
Some top alternatives to Help Desk Premier includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, SeamlessDesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Rhino Support, ReadyDesk, HelpdeskEddy, Sitehelpdesk, LabiDesk and BoldDesk.
Some top alternatives to Freshdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, SeamlessDesk, LiveAgent, HelpDesk, SysAid, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot, Sitehelpdesk and Trakdesk.