ManageEngine ServiceDesk Plus Alternatives and Competitors
Solving IT problems, keeping businesses running smoothly.
User Ratings
Main Features
Pricing
ManageEngine ServiceDesk Plus offers custom pricing plan
Free Trial available
Showing 1-10 out of 10
List of the Top ManageEngine ServiceDesk Plus alternatives as of November 2024
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
Streamline IT service management with SolarWinds.
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Product Description
SolarWinds Service Desk helps IT teams track, manage and resolve incidents faster. This service desk software offers revolutionary self-help technology that puts customers in control of their issues and integrated tools that make it easier to deliver the right services at the right time.
Read moreCommon Features
No common features
Unique Features
No unique features
Pricing
Free Trial available, Try Now
Starts from $19/User/Month
Efficiently manage service requests with ease.
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Product Description
Jira Service Desk software offers the features that companies need to successfully deliver service desk applications, including issue management, change management, knowledge management and more. Jira Service Desk supports mixed on-premises and cloud deployment scenarios to better fit the ...
Read moreCommon Features
No common features
Unique Features
No unique features
Pricing
Free Trial available, Try Now
Starts from $10One-Time Payment, also offers free forever plan
Efficiently manage customer service and IT requests.
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Product Description
ServiceDesk is a complete solution for tracking problem management and customer service. The software enables IT department to manage both internal IT service requests and also manages customer service requests, work orders, change orders, materials and document management. ServiceDesk Plus is ...
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No common features
Unique Features
No unique features
Pricing
Symantec ServiceDesk offers custom pricing plan
9.5/10
Spot Score
Empower your support team to excel.
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Product Description
Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for users to communicate with customers directly, via multiple channels like email, Twitter, Facebook and ...
Read moreCommon Features
Incident Management
Knowledge Base
Contract (SLA Management)
+ 2 more
Unique Features
Social Media Integration
Multi-Channel Communication
Macros (Templated Responses)
+ 8 more
Pricing
Free Trial available, Try Now
Starts from $15/User/Month when Billed Yearly, also offers free forever plan
9.7/10
Spot Score
Efficient support for all your business needs.
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Product Description
Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents to answer tickets, and use the Zoho Desk Help Desk Software for business. With Zoho account user can ...
Read moreCommon Features
Incident Management
Knowledge Base
Contract (SLA Management)
+ 2 more
Unique Features
Social Media Integration
Multi-Channel Communication
Macros (Templated Responses)
+ 9 more
Pricing
Free Trial available
Starts from $14/User/Month when Billed Yearly, also offers free forever plan
9.4/10
Spot Score
Streamline customer support and boost team productivity.
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Product Description
HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a team’s efforts. HelpDesk allows for managing all customer messages in one place. Users can utilize tags, ...
Read moreCommon Features
Incident Management
Knowledge Base
Contract (SLA Management)
+ 2 more
Unique Features
Social Media Integration
Multi-Channel Communication
Macros (Templated Responses)
+ 7 more
Pricing
Free Trial available
Starts from $29/User/Month when Billed Yearly
8.3/10
Spot Score
Streamline your customer support effortlessly.
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Product Description
ReadyDesk is a help desk and support ticket tracking application, featuring customer support tools such as knowledge base, FAQs and other items that can be used to improve customer service. This software provides complete unified front-end that allows to combine help desk and customer care, ...
Read moreCommon Features
Knowledge Base
Contract (SLA Management)
Self Service Portal
+ 1 more
Unique Features
Social Media Integration
Multi-Channel Communication
Document Storage
+ 5 more
Pricing
Starts from $9/Month
7.6/10
Spot Score
Efficient support solutions for every help desk team.
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Product Description
Sitehelpdesk support software is a help desk solution that allows help desk teams to manage customer support tickets, reduce the length of support calls, and increase team productivity. Sitehelpdesk includes salesforce.com integration, inline chat for customer support, customizable billing ...
Read moreCommon Features
Knowledge Base
Contract (SLA Management)
Self Service Portal
Unique Features
Customizable Branding
Ticket Management
Automated Routing
+ 1 more
Pricing
Sitehelpdesk offers custom pricing plan
7.8/10
Spot Score
Streamline your help desk needs with ease.
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Product Description
Help Desk Premier provides state-of-the-art help desk software that allows to manage all aspects of help desk needs. The software automates the manual tasks of tracking and resolving issues, and interactive behavior-based email routing means less time responding to Help Desk tickets and more ...
Read moreCommon Features
Incident Management
Knowledge Base
Self Service Portal
Unique Features
Document Storage
Ticket Management
Surveys & Feedback
+ 3 more
Pricing
Free Trial available
Streamlining support, satisfied customers, simplified.
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Product Description
Scopedesk is a Help Desk Software as a Service that streamlines ticket management on both sides of the help desk. It offers powerhouse features such as Multiple Ticket Queues, Predefined Ticket Actions, Full Ticket History, and Email Notifications. This service is suitable for businesses of any ...
Read moreCommon Features
No common features
Unique Features
No unique features
Pricing
Free Trial available
Starts from $79/Month, also offers free forever plan
Compare ManageEngine ServiceDesk Plus with alternatives