Solving IT problems, keeping businesses running smoothly.
User Ratings
Main Features
Pricing
ManageEngine ServiceDesk Plus offers custom pricing plan
Free Trial available
Showing 1-6 out of 6
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9.5
Spot Score
RECOMMENDED
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Product Description
Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for users to communicate with customers directly, via multiple channels like email, Twitter, Facebook and ...
Read moreCommon Features
Incident Management
Knowledge Base
Contract (SLA Management)
+ 2 more
Unique Features
Social Media Integration
Multi-Channel Communication
Macros (Templated Responses)
+ 8 more
Pricing
Free Trial available, Try Now
Starts from $15/User/Month when Billed Yearly, also offers free forever plan
9.7
Spot Score
RECOMMENDED
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Product Description
Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents to answer tickets, and use the Zoho Desk Help Desk Software for business. With Zoho account user can ...
Read moreCommon Features
Incident Management
Knowledge Base
Contract (SLA Management)
+ 2 more
Unique Features
Social Media Integration
Multi-Channel Communication
Macros (Templated Responses)
+ 9 more
Pricing
Free Trial available
Starts from $14/User/Month when Billed Yearly, also offers free forever plan
9.4
Spot Score
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Product Description
HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a team’s efforts. HelpDesk allows for managing all customer messages in one place. Users can utilize tags, ...
Read moreCommon Features
Incident Management
Knowledge Base
Contract (SLA Management)
+ 2 more
Unique Features
Social Media Integration
Multi-Channel Communication
Macros (Templated Responses)
+ 7 more
Pricing
Free Trial available
Starts from $29/User/Month when Billed Yearly
8.3
Spot Score
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Product Description
ReadyDesk is a help desk and support ticket tracking application, featuring customer support tools such as knowledge base, FAQs and other items that can be used to improve customer service. This software provides complete unified front-end that allows to combine help desk and customer care, ...
Read moreCommon Features
Knowledge Base
Contract (SLA Management)
Self Service Portal
+ 1 more
Unique Features
Social Media Integration
Multi-Channel Communication
Document Storage
+ 5 more
Pricing
Starts from $9/Month
7.6
Spot Score
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Product Description
Sitehelpdesk support software is a help desk solution that allows help desk teams to manage customer support tickets, reduce the length of support calls, and increase team productivity. Sitehelpdesk includes salesforce.com integration, inline chat for customer support, customizable billing ...
Read moreCommon Features
Knowledge Base
Contract (SLA Management)
Self Service Portal
Unique Features
Customizable Branding
Ticket Management
Automated Routing
+ 1 more
Pricing
Sitehelpdesk offers custom pricing plan
7.8
Spot Score
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Product Description
Help Desk Premier provides state-of-the-art help desk software that allows to manage all aspects of help desk needs. The software automates the manual tasks of tracking and resolving issues, and interactive behavior-based email routing means less time responding to Help Desk tickets and more ...
Read moreCommon Features
Incident Management
Knowledge Base
Self Service Portal
Unique Features
Document Storage
Ticket Management
Surveys & Feedback
+ 3 more
Pricing
Free Trial available
