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Compare ManageEngine ServiceDesk Plus vs Help Desk Premier vs Zoho Desk vs Zendesk Support

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

ManageEngine ServiceDesk Plus - Service Desk Software

ManageEngine ServiceDesk Plus

(150)
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Help Desk Premier - Help Desk Software

Help Desk Premier

(10)
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Overview
Affiliate Disclosure

Description

ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help ... Read More

Help Desk Premier provides state-of-the-art help desk software that allows to manage all aspects of help desk needs. The software automates the manual tasks of tracking and resolving ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

Not Available

7.8/10

User Ratings

4.2

(351)

1

(2)
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Software Demo

Demo

View demo

Help Desk Premier has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Features

Total Features

6 Features

9 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • Not Available
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Page

          Pricing information not available

          Pricing information not available

          View detailed pricing
          View detailed pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings

          4.2

          (based on 351 reviews)

          1

          (based on 2 reviews)
          Rating Distribution

          Excellent

          88

          Very Good

          50

          Good

          10

          Poor

          1

          Terible

          1

          Excellent

          5

          Very Good

          3

          Good

          1

          Poor

          0

          Terible

          1

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Read reviews
          Read reviews

          Integrations

          Integration with other apps
          Jira
          Jira

          4.4

          (17380 reviews)
          Microsoft Teams
          Microsoft Teams

          4.3

          (32097 reviews)
          Zoho Flow
          Zoho Flow

          4

          (18 reviews)

          No Integration information available.

          Customers

          Customers
          ManageEngine ServiceDesk Plus_customers_0

          ManageEngine ServiceDesk Plus_customers_0

          ManageEngine ServiceDesk Plus_customers_1

          ManageEngine ServiceDesk Plus_customers_1

          ManageEngine ServiceDesk Plus_customers_2

          ManageEngine ServiceDesk Plus_customers_2

          No Customers information available.

          Media and Screenshots

          Screenshots
          ManageEngine ServiceDesk Plus Demo - Live dashboards

          16 Screenshots

          No screenshots available.

          Videos
          video-0

          3 Videos

          No videos available.

          Alternatives

          Alternatives
          SolarWinds Service Desk - Service Desk Software
          SolarWinds Service Desk

          4.4

          Jira Service Desk - Service Desk Software
          Jira Service Desk

          4.1

          Symantec ServiceDesk - Service Desk Software
          Symantec ServiceDesk

          4

          Zoho Desk - Help Desk Software
          Zoho Desk

          4.4

          Zendesk Support - Help Desk Software
          Zendesk Support

          4.3

          ManageEngine ServiceDesk Plus - Service Desk Software
          ManageEngine ServiceDesk Plus

          4.2

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both ManageEngine ServiceDesk Plus and Help Desk Premier offer a Free Trial.

          ManageEngine ServiceDesk Plus is designed for Large Enterprises, Medium Business and Small Business.

          Help Desk Premier is designed for Large Enterprises, Medium Business and Small Business.

          Pricing details for both ManageEngine ServiceDesk Plus and Help Desk Premier are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to ManageEngine ServiceDesk Plus includes SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, Freshdesk, Zoho Desk, HelpDesk, ReadyDesk, Sitehelpdesk, Help Desk Premier and Scopedesk.

          Some top alternatives to Help Desk Premier includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, SeamlessDesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Rhino Support, ReadyDesk, HelpdeskEddy, Sitehelpdesk, LabiDesk and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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          Louisville, Kentucky 40223, USA

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          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA