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Compare ManageEngine ServiceDesk Plus vs Jira Service Desk vs Freshservice vs Freshdesk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

ManageEngine ServiceDesk Plus - Service Desk Software

ManageEngine ServiceDesk Plus

(150)
Get Quote
Get Quote
Jira Service Desk - Service Desk Software

Jira Service Desk

(269)
Get Quote
Get Quote

Overview
Affiliate Disclosure

Description

ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help ... Read More

Jira Service Desk software offers the features that companies need to successfully deliver service desk applications, including issue management, change management, knowledge management and ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $10
Free Trial Availability
  • Free Trial available
Spotsaas Score

Not Available

Not Available

User Ratings

4.2

(351)

4.1

(1068)
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Software Demo

Demo

View demo

View demo

Features

Total Features

6 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • Not Available
        • $10
        Pricing Pans
        • Not Available
        • Not Available
        Pricing Page

        Pricing information not available

        		jira-service-desk pricing
        View detailed pricing
        View detailed pricing

        Other Details

        Organization Types supported
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
        Get Quote
        Get Quote

        User Reviews

        User Ratings

        4.2

        (based on 351 reviews)

        4.1

        (based on 1068 reviews)
        Rating Distribution

        Excellent

        88

        Very Good

        50

        Good

        10

        Poor

        1

        Terible

        1

        Excellent

        133

        Very Good

        109

        Good

        21

        Poor

        5

        Terible

        1

        Expert's Review generated by AI

        No Expert ai Review available for the product

        No Expert ai Review available for the product

        Pros and Cons
        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Read reviews
        Read reviews

        Integrations

        Integration with other apps
        Jira
        Jira

        4.4

        (17380 reviews)
        Microsoft Teams
        Microsoft Teams

        4.3

        (32097 reviews)
        Zoho Flow
        Zoho Flow

        4

        (18 reviews)
        Jira
        Jira

        4.4

        (17380 reviews)
        Trello
        Trello

        4.3

        (34350 reviews)
        Confluence
        Confluence

        4.1

        (7140 reviews)

        Customers

        Customers
        ManageEngine ServiceDesk Plus_customers_0

        ManageEngine ServiceDesk Plus_customers_0

        ManageEngine ServiceDesk Plus_customers_1

        ManageEngine ServiceDesk Plus_customers_1

        ManageEngine ServiceDesk Plus_customers_2

        ManageEngine ServiceDesk Plus_customers_2

        Domino's

        Domino's

        Airbnb

        Airbnb

        Square

        Square

        Media and Screenshots

        Screenshots
        ManageEngine ServiceDesk Plus Demo - Live dashboards

        16 Screenshots

        Jira Service Desk screenshot

        5 Screenshots

        Videos
        video-0

        3 Videos

        video-0

        1 Videos

        Alternatives

        Alternatives
        SolarWinds Service Desk - Service Desk Software
        SolarWinds Service Desk

        4.4

        Jira Service Desk - Service Desk Software
        Jira Service Desk

        4.1

        Symantec ServiceDesk - Service Desk Software
        Symantec ServiceDesk

        4

        Freshservice - Service Desk Software
        Freshservice

        4.4

        ManageEngine ServiceDesk Plus - Service Desk Software
        ManageEngine ServiceDesk Plus

        4.2

        SolarWinds Service Desk - Service Desk Software
        SolarWinds Service Desk

        4.4

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both ManageEngine ServiceDesk Plus and Jira Service Desk offer a Free Trial.

        ManageEngine ServiceDesk Plus is designed for Large Enterprises, Medium Business and Small Business.

        Jira Service Desk is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of Jira Service Desk begins at $10One-Time Payment, while pricing details for ManageEngine ServiceDesk Plus are unavailable.

        Some top alternatives to ManageEngine ServiceDesk Plus includes SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, Freshdesk, Zoho Desk, HelpDesk, ReadyDesk, Sitehelpdesk, Help Desk Premier and Scopedesk.

        Some top alternatives to Jira Service Desk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Mint Service Desk, Symantec ServiceDesk, Freshdesk, HelpDesk, ReadyDesk, Milldesk, HESK, Scopedesk and GLPI.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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        Louisville, Kentucky 40223, USA

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        9931 Corporate Campus Dr
        Louisville, Kentucky 40223, USA