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Compare Freshservice vs Scopedesk vs ManageEngine ServiceDesk Plus

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Scopedesk - Service Desk Software
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Overview

Description

The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where ... Read More

Scopedesk is a Help Desk Software as a Service that streamlines ticket management on both sides of the help desk. It offers powerhouse features such as Multiple Ticket Queues, Predefined ... Read More

Entry Level Pricing
  • Starts from $19 , Billed Yearly
  • Starts from $79
Free Trial Availability
  • Free Trial available
  • Free Trial available
User Ratings
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Software Demo

Demo

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Scopedesk has not given any software demo yet

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Features

Total Features

0 Features

0 Features

Unique Features

No features

No features

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Pricing

Pricing Option
      Starting From
      • $19 , Billed Yearly
      • $79
      Pricing Pans
      • Starter

        • Incident Management

        • Knowledge Base

        • Self Service Portal

        Show more +

      • Growth

        • Includes features of Starter plan, plus

        • Service Catalog

        • Asset Management

        Show more +

      • Pro

        • Includes features of Growth plan, plus

        • Problem Management

        • Change Management

        Show more +

      • Browse all pricing plans
      • Not Available
      Pricing Pagefreshservice pricingscopedesk pricing

      Other Details

      Organization Types supported
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      Platforms Supported
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Available
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      User Reviews

      User Ratings
      Rating Distribution

      Excellent

      781

      Very Good

      144

      Good

      13

      Poor

      3

      Terible

      5

      Excellent

      1

      Very Good

      0

      Good

      0

      Poor

      0

      Terible

      0

      Expert's Review generated by AI

      No Expert ai Review available for the product

      No Expert ai Review available for the product

      Pros and Cons
      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      Customers

      Customers
      vroom

      vroom

      Cordant

      Cordant

      Addison Lee

      Addison Lee

      No Customers information available.

      Media and Screenshots

      Screenshots
      Ticket counts

      7 Screenshots

      No screenshots available.

      Videos
      video-0

      4 Videos

      No videos available.

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Yes, both Freshservice and Scopedesk offer a Free Trial.

      Freshservice is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

      Scopedesk is designed for Large Enterprises, Medium Business and Small Business.

      Pricing for Freshservice Starts at $19/User/Month when Billed Yearly whereas for Scopedesk Starts at $79/Month.

      Some top alternatives to Freshservice includes Jira, SolarWinds Service Desk, Jira Service Desk, IBM Control Desk, Freshdesk, HelpDesk, TOPdesk, ReadyDesk, TechExcel ServiceWise and Scopedesk.

      Some top alternatives to Scopedesk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Deskero, SeamlessDesk, HelpDesk, ReadyDesk, Sitehelpdesk, AzureDesk, DeskXpand and BoldDesk.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].