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Compare Freshservice vs IBM Control Desk

Overview

Description

The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where ... Read More

IBM Control Desk is a complete, network-based help desk and service desk software with integrated asset management capabilities. Control Desk will identify and manage assets at the time ... Read More

Entry Level Pricing
  • Starts from $19 , Billed Yearly
  • Not Available
Free Trial Availability
  • Free Trial available
  • Free Trial available
User Ratings

4.6

(20)

Features

Total Features

0 Features

0 Features

Unique Features

No features

No features

Pricing

Pricing Option
      Starting From
      • $19 , Billed Yearly
      • Not Available
      Pricing Pans
      • Starter

        $29

        • Incident Management

        • Knowledge Base

        • Self Service Portal

        Show more +

      • Growth

        $59

        • Includes features of Starter plan, plus

        • Service Catalog

        • Asset Management

        Show more +

      • Pro

        $115

        • Includes features of Growth plan, plus

        • Problem Management

        • Change Management

        Show more +

      • Browse all pricing plans
      • Not Available
      Pricing Pagefreshservice pricing

      Pricing information not available

      Other Details

      Organization Types supported
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      Platforms Supported
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Available

      User Reviews

      User Ratings
      Rating Distribution

      Excellent

      781

      Very Good

      144

      Good

      13

      Poor

      3

      Terible

      5

      Excellent

      7

      Very Good

      7

      Good

      0

      Poor

      0

      Terible

      1

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      Customers

      Customers
      vroom

      vroom

      Cordant

      Cordant

      Addison Lee

      Addison Lee

      No Customers information available.

      Media and Screenshots

      Screenshots
      Ticket counts

      7 Screenshots

      No screenshots available.

      Videos
      video-0

      4 Videos

      No videos available.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].