Compare Freshservice vs Jira

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Freshservice (946) Get Quote Get Quote	Jira (1180) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where ... Read More	Jira is every team's tool for project management, making it easy to track progress, priorities, and workload, while staying connected across teams. The platform helps plan, track, and ... Read More
Entry Level Pricing	Starts from $19 , Billed Yearly	Starts from $6.25 , Billed Yearly
Free Trial Availability	Free Trial available	Get Free Trial
Spotsaas Score	Not Available	9.8/10
User Ratings	4.4 (1491)	4.4 (17380)
	Get Quote	Get Quote

Software Demo

Demo	View demo	Jira has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

Features

Total Features	0 Features	41 Features
Unique Features	No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$19 , Billed Yearly	$6.25 , Billed Yearly
Pricing Plans	Starter Get Started Incident Management Knowledge Base Self Service Portal Show more + Growth Get Started Includes features of Starter plan, plus Service Catalog Asset Management Show more + Pro Get Started Includes features of Growth plan, plus Problem Management Change Management Show more + Browse all pricing plans	Free (Cloud) Get Started User limit (per site) - 10 users Site limit - One Scrum and Kanban boards Show more + Standard (Cloud) Get Started Per user (average) $75 a month User tier: 1 - 10 User limit (per site) - 20,000 users Show more + Premium (Cloud) Get Started Per user (average) $1,450 a year User tier: 1 - 10 User limit (per site) - 35,000 Users Show more + Browse all pricing plans
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Individuals Freelancers	Large Enterprises Medium Business Small Business Individuals Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.4 (based on 1491 reviews)	4.4 (based on 17380 reviews)
Rating Distribution	Excellent 781 Very Good 144 Good 13 Poor 3 Terible 5	Excellent 1067 Very Good 97 Good 11 Poor 1 Terible 4
Expert's Review generated by AI	No Expert ai Review available for the product	Jira stands out as a top-tier project management tool, as evidenced by the glowing reviews it has received in the past 12 months. Users consistently praise Jira for its robust Agile Methodology ...Read more
Pros and Cons		Agile Methodology support for sprint tracking, roles, ceremonies, and dashboards. Intuitive and easy-to-use interface with great flexibility for customization. Excellent tracking system with accurate notifications for project changes and assignments. Smooth integration with other services and platforms. Effective task management tool for both individuals and corporate teams. Newcomers may find the richness of features and customizations complex without proper guidance. Limited selection in the Marketplace for advanced apps and connectors, restricting full functionality.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Quickbooks 4.4 (27182 reviews) Freshbooks 4 (4589 reviews) Jira 4.4 (17380 reviews)	Miro 4.7 (7384 reviews) Trello 4.3 (34350 reviews) Confluence 4.1 (7140 reviews)

Customers

Customers	vroom Cordant Addison Lee	Cisco ebay Square

Media and Screenshots

Screenshots	7 Screenshots	6 Screenshots
Videos	4 Videos	No videos available.

Alternatives

Alternatives	Jira 4.4 SolarWinds Service Desk 4.4 Jira Service Desk 4.1	Trello 4.3 Confluence 4.1 Asana 4.3

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Freshservice and Jira offer a Free Trial.

Freshservice is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Jira is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Freshservice Starts at $19/User/Month when Billed Yearly whereas for Jira Starts at $6.25/User/Month when Billed Yearly.

Some top alternatives to Freshservice includes Jira, SolarWinds Service Desk, Jira Service Desk, IBM Control Desk, Freshdesk, HelpDesk, TOPdesk, ReadyDesk, TechExcel ServiceWise and Scopedesk.

Some top alternatives to Jira includes Trello, Confluence, Asana, SwiftKanban, Kanbanize, ClickUp, Height, Kanban Tool, Kanban Zone and KanbanFlow.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Freshservice vs Jira

Freshservice

Jira

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure