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Compare Freshservice vs SolarWinds Service Desk

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Overview

Description

The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where ... Read More

SolarWinds Service Desk helps IT teams track, manage and resolve incidents faster. This service desk software offers revolutionary self-help technology that puts customers in control of ... Read More

Entry Level Pricing
  • Starts from $19 , Billed Yearly
  • Starts from $19
Free Trial Availability
  • Free Trial available
User Ratings
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Software Demo

Demo

Pricing

Pricing Option
      Starting From
      • $19 , Billed Yearly
      • $19
      Pricing Plans
      • Starter

        • Incident Management

        • Knowledge Base

        • Self Service Portal

        Show more +

      • Growth

        • Includes features of Starter plan, plus

        • Service Catalog

        • Asset Management

        Show more +

      • Pro

        • Includes features of Growth plan, plus

        • Problem Management

        • Change Management

        Show more +

      • Browse all pricing plans
      • Not Available

      Other Details

      Organization Types supported
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      Platforms Supported
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Available
      Get Quote
      Get Quote

      User Reviews

      User Ratings
      Rating Distribution

      Excellent

      781

      Very Good

      144

      Good

      13

      Poor

      3

      Terible

      5

      Excellent

      97

      Very Good

      61

      Good

      6

      Poor

      1

      Terible

      1

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Customers

      Customers
      vroom

      vroom

      Cordant

      Cordant

      Addison Lee

      Addison Lee

      No Customers information available.

      Media and Screenshots

      Screenshots
      Ticket counts

      7 Screenshots

      All Networked Devices

      6 Screenshots

      Videos
      video-0

      4 Videos

      video-0

      1 Videos

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Yes, both Freshservice and SolarWinds Service Desk offer a Free Trial.

      Freshservice is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

      SolarWinds Service Desk is designed for Large Enterprises, Medium Business and Small Business.

      The starting price for both Freshservice and SolarWinds Service Desk begins at $19/User/Month when Billed Yearly.

      Some top alternatives to Freshservice includes Jira, SolarWinds Service Desk, Jira Service Desk, IBM Control Desk, Freshdesk, HelpDesk, TOPdesk, ReadyDesk, TechExcel ServiceWise and Scopedesk.

      Some top alternatives to SolarWinds Service Desk includes Freshservice, ManageEngine ServiceDesk Plus, Ivanti Service Manager, Jira Service Desk, Symantec ServiceDesk, InvGate Service Desk, IBM Control Desk, HelpDesk, SysAid, Sitehelpdesk, HESK and TechExcel ServiceWise.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].