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Compare Freshservice vs Jira Service Desk

Overview

Description

The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where ... Read More

Jira Service Desk software offers the features that companies need to successfully deliver service desk applications, including issue management, change management, knowledge management and ... Read More

Pricing Options
  • Free Trial available
  • $19, Billed Yearly

Features

Total Features

0 Features

0 Features

Unique Features

No features

No features

Pricing

Other Details

Organization Types supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
Platforms Supported
  • Browser Based (Cloud)
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)
  • Browser Based (Cloud)
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • Browser Based (Cloud)
Modes of support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available

User Reviews

User Ratings

5

47

4

10

3

0

2

1

1

2

Positive Reviews
Negative Reviews

Integrations

Integration with other apps
Quickbooks
Quickbooks

Accounting Software

Freshbooks
Freshbooks

Accounting Software

Jira
Jira

Product Management Software

Jira
Jira

Product Management Software

Trello
Trello

Project Management Software

Confluence
Confluence

Enterprise Wiki Software

Media and Screenshots

Screenshots
Ticket counts
Jira Service Desk screenshot
Videos
video-0
video-0

Alternatives

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].