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Compare Freshservice vs ReadyDesk vs Zoho Desk vs Zendesk Support

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Freshservice (946) Visit website Visit Website	ReadyDesk (4) Visit website Visit Website

Overview

Description	The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where ... Read More	ReadyDesk is a help desk and support ticket tracking application, featuring customer support tools such as knowledge base, FAQs and other items that can be used to improve customer service. ... Read More
Entry Level Pricing	Starts from $19 , Billed Yearly	Starts from $9
Free Trial Availability	Free Trial available	No free trial
Spotsaas Score	Not Available	8.3/10
User Ratings	4.4 (1491)	1.8 (2)
	Visit website	Visit website

Features

Total Features	0 Features	12 Features
Unique Features	No features
	Visit website	Visit website

Pricing

Pricing Option
Starting From	$19 , Billed Yearly	$9
Pricing Pans	Starter $29 Get Started Incident Management Knowledge Base Self Service Portal Show more + Growth $59 Get Started Includes features of Starter plan, plus Service Catalog Asset Management Show more + Pro $115 Get Started Includes features of Growth plan, plus Problem Management Change Management Show more + Browse all pricing plans	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Visit Website	Visit Website

User Reviews

User Ratings	4.4 (based on 1491 reviews)	1.8 (based on 2 reviews)
Rating Distribution	Excellent 781 Very Good 144 Good 13 Poor 3 Terible 5	Excellent 0 Very Good 1 Good 2 Poor 0 Terible 1
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Quickbooks 4.4 (27182 reviews) Freshbooks 4 (4589 reviews) Jira 4.4 (17380 reviews)	No Integration information available.

Customers

Customers	vroom Cordant Addison Lee	No Customers information available.

Media and Screenshots

Screenshots	7 Screenshots	No screenshots available.
Videos	4 Videos	No videos available.

Alternatives

Alternatives	Jira 4.4 SolarWinds Service Desk 4.4 Jira Service Desk 4.1	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].