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Compare Deskpro vs Apptivo vs Thryv vs Salesforce Sales Cloud

Deskpro - Help Desk Software
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Apptivo - CRM Software
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Overview

Description

Deskpro is a fully-customizable, web-based help desk software solution with features for IT and IT support. Deskpro's User Management tools allow to effectively track, manage, and support ... Read More

Apptivo is a web-based and mobile app based CRM that allows you to manage all of your contacts, prospects, opportunities, companies and deals in one single place. Apptivo's smart features ... Read More

Entry Level Pricing
  • Starts from $29 , Billed Yearly
  • Starts from $8 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.2/10

8.8/10

User Ratings

2.6

(21)
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Software Demo

Demo

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Features

Total Features

16 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $29 , Billed Yearly
          • $8 , Billed Yearly
          Pricing Plans
          • Team

            • Cloud or On-Premise Deployment

            • Standard Support

            • Multi-channels: Facebook, Twitter, WhatsApp

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          • Professional

            • Includes features of Team plan, plus

            • Premium Support 24/5

            • Multi-Accounts

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          • Enterprise

            • Includs features of Professional plan, plus

            • Enterprise Support 24/7

            • Unlimited Multi-Brand

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          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          0

          Very Good

          1

          Good

          0

          Poor

          0

          Terible

          3

          Excellent

          112

          Very Good

          40

          Good

          5

          Poor

          3

          Terible

          4

          Expert's Review generated by AI

          No Expert ai Review available for the product

          Apptivo stands out as a highly customizable and versatile CRM solution that offers an efficient platform for managing business needs of varying sizes. Its greatest strength lies in its ...Read more

          Pros and Cons
          • Responsive and highly professional customer support team, consistently praised for their patience, knowledge, and availability at all times.

          • Highly customizable software that adapts to varying business needs, offering flexibility and scalability for both small and large enterprises.

          • Comprehensive set of CRM tools, including lead management, sales pipeline tracking, email syncing, and calendar integration, streamlining business operations.

          • Intuitive and user-friendly interface, with modular design making it easy to use while being able to accommodate future growth.

          • Cloud-based platform allows for seamless access across devices, ensuring mobility and data security without dependency on local hardware.

          • Overwhelming customization options and features may be complex for new users or non-technical individuals without adequate guidance.

          • Regular updates and changes can be difficult to follow, with insufficient notifications or clear documentation on updates.

          • Occasional sluggishness in the application, such as delays when switching pages or saving data, which can hinder productivity.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          AON

          AON

          Deskpro_customers_0

          Deskpro_customers_0

          Deskpro_customers_1

          Deskpro_customers_1

          No Customers information available.

          Media and Screenshots

          Screenshots
          Chat with email

          2 Screenshots

          Create Approval flow

          2 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          2 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Deskpro and Apptivo offer a Free Trial.

          Deskpro is designed for Large Enterprises, Medium Business and Small Business.

          Apptivo is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for Deskpro Starts at $29/User/Month when Billed Yearly whereas for Apptivo Starts at $8/User/Month when Billed Yearly.

          Some top alternatives to Deskpro includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Apptivo, Freshservice, Freshdesk, Deskero, HelpDesk, Jitbit Helpdesk, Desky, eStreamDesk, CRMdesk, ReadyDesk, AzureDesk, HESK and DeskXpand.

          Some top alternatives to Apptivo includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, ClickUp, Freshsales, Salesforce, HubSpot CRM, SeamlessDesk, Support Hub, HelpDesk, HubSpot Service Hub, Salesforce Service Cloud, CRMdesk, Helpspot and LabiDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].