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8.4/10

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Motadata HelpDesk - Help Desk Software

Motadata HelpDesk

Streamlining IT help desk operations efficiently.

4.5

(28)

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Motadata HelpDesk offers custom pricing plan

What is Motadata HelpDesk?

Motadata HelpDesk is a database driven Windows application that manages IT Help Desk Tickets, Requests and Issues. The Help Desk maintains a history of all issues, customers and service activities. A powerful search engine helps find information quickly. Responses can be stored in a variety of file formats including plain text, HTML & PDF documents. Other convenient features include a Ticket Editor, a Ticket Reporter to generate reports and an integrated Ticket Queue to facilitate dispatching tasks in an orderly manner.

Pricing

  • Motadata HelpDesk offers custom pricing plan

  • Free Trial available

Customer Type

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

  • Mobile - Android

  • Mobile - iOS

  • Installed - Windows

  • Installed - Mac

Software demo

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Motadata HelpDesk Pricing

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Free Trial

  • Yes, It's available

Motadata HelpDesk Pricing

  • Motadata HelpDesk offers custom pricing plan

Pricing Model

  • Free trial

  • Paid Plans (Quotation Based )

Claim a Free Trial

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Motadata HelpDesk Reviews & Ratings

4.5

Very Good

Based on 28 ratings & 9 reviews

Rating Distribution

Excellent

(7)

Very Good

(2)

Good

(0)

Poor

(0)

Terible

(0)

User Review

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YC

Yogesh C

12/21/23

5 out of 5

"Monitoring DC Devices"

What do you like best about Motadata ServiceOps? Motadata Provide all the essential details related to our network devices. Like Downtime of device ...

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SS

Sandeep Singh D

08/05/23

5 out of 5

"An exceptional service desk that has taken our IT operations to the next level."

What do you like best about Motadata ServiceOps? The ability to customize, a unified dashboard to see everything in one place, an easy-to-use ...

Read more

MS

Meet S

04/11/23

4 out of 5

"Motodata ServiceOps review"

What do you like best about Motadata ServiceOps? It offers an excellent dashboard that provides data on the health of network devices, Aiding us in ...

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AU

Anonymous User

04/07/22

4.5 out of 5

"Motadata IT Service Management Platform is a very good platform."

What do you like best about Motadata ServiceOps? It helps to identify & resolve complex problems faster that ensures 100% uptime of all ...

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Motadata HelpDesk Media

Motadata HelpDesk Support

Contact

+91 79-4702-1702

Customer Service

Business Hours

Online

Location

Ahmedabad, India

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Motadata HelpDesk is a Help Desk Software. Motadata HelpDesk offers the following functionalities:

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
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Here's a list of the best alternatives for Motadata HelpDesk

No, Motadata HelpDesk doesn't provide API.

Yes, Motadata HelpDesk provides mobile app.

Motadata HelpDesk is located in Ahmedabad, India

Motadata HelpDesk offers Free Trial, Quotation Based pricing models

Yes, Motadata HelpDesk can integrate with

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