Spot Score

Motadata HelpDesk

Streamlining IT help desk operations efficiently.

4.5

(28)

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Motadata HelpDesk offers custom pricing plan

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Overview

Features

Pricing

Alternatives

Ratings

Media

Integrations

Support

FAQs

What is Motadata HelpDesk?

Affiliate Disclosure

Motadata HelpDesk is a database driven Windows application that manages IT Help Desk Tickets, Requests and Issues. The Help Desk maintains a history of all issues, customers and service activities. A powerful search engine helps find information quickly. Responses can be stored in a variety of file formats including plain text, HTML & PDF documents. Other convenient features include a Ticket Editor, a Ticket Reporter to generate reports and an integrated Ticket Queue to facilitate dispatching tasks in an orderly manner.

Pricing

Motadata HelpDesk offers custom pricing plan
Free Trial available

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud
Mobile - Android
Mobile - iOS
Installed - Windows
Installed - Mac

Motadata HelpDesk software demo

View demo

Motadata HelpDesk Features

Show Feature Explanation

Features Score:

Self Service Portal

Live Chat

Alerts (Escalation)

Contract (SLA Management)

Known Issue Management

Surveys & Feedback

Macros (Templated Responses)

Multi-Channel Communication

Social Media Integration

Incident Management

Motadata HelpDesk Pricing

Claim a Free Trial

Free Trial

Yes, It's available

Motadata HelpDesk Pricing

Motadata HelpDesk offers custom pricing plan

Pricing Model

Free trial
Paid Plans (Quotation Based )

Claim a Free Trial

Pricing Plans

Motadata HelpDesk

Incident Management
Knowledge Base
Multi-Level Workflow Automation
SLA Management
Self-Service Portal

Show more +

Explore in-depth pricing

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Motadata HelpDesk Reviews & Ratings

4.5

Very Good

Based on 28 ratings & 9 reviews

Rating Distribution

Excellent

(7)

Very Good

(2)

Good

(0)

Poor

(0)

Terible

(0)

User Review

Yogesh C

12/21/23

5 out of 5

"Monitoring DC Devices"

What do you like best about Motadata ServiceOps? Motadata Provide all the essential details related to our network devices. Like Downtime of device ...

Sandeep Singh D

08/05/23

5 out of 5

"An exceptional service desk that has taken our IT operations to the next level."

What do you like best about Motadata ServiceOps? The ability to customize, a unified dashboard to see everything in one place, an easy-to-use ...

Meet S

04/11/23

4 out of 5

"Motodata ServiceOps review"

What do you like best about Motadata ServiceOps? It offers an excellent dashboard that provides data on the health of network devices, Aiding us in ...

Anonymous User

04/07/22

4.5 out of 5

"Motadata IT Service Management Platform is a very good platform."

What do you like best about Motadata ServiceOps? It helps to identify & resolve complex problems faster that ensures 100% uptime of all ...

View all Reviews

Motadata HelpDesk Integrations

4.4

4.5

Motadata HelpDesk Support

Contact

+91 79-4702-1702

Customer Service

Business Hours

Online

Location

Ahmedabad, India

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Motadata HelpDesk is a Help Desk Software. Motadata HelpDesk offers Incident Management, Social Media Integration, Multi-Channel Communication, Macros (Templated Responses), Document Storage and many more functionalities.

Some top alternatives to Motadata HelpDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice and Help Desk Premier.

No, Motadata HelpDesk doesn't provide API.

Yes, Motadata HelpDesk provides a mobile app.

Motadata HelpDesk is located in Ahmedabad, India

Motadata HelpDesk offers Free Trial, Quotation Based pricing models

Yes, Motadata HelpDesk can integrate with Jira

The starting price is not disclosed by Motadata HelpDesk. You can visit Motadata HelpDesk pricing page to get the latest pricing.

Researched by Rajat Gupta