Motadata HelpDesk is a database driven Windows application that manages IT Help Desk Tickets, Requests and Issues. The Help Desk maintains a history of all issues, customers and service activities. A powerful search engine helps find information quickly. Responses can be stored in a variety of file formats including plain text, HTML & PDF documents. Other convenient features include a Ticket Editor, a Ticket Reporter to generate reports and an integrated Ticket Queue to facilitate dispatching tasks in an orderly manner.
What do you like best about Motadata ServiceOps?
Motadata Provide all the essential details related to our network devices.
Like Downtime of device ...
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SS
Sandeep Singh D
08/05/23
5 out of 5
"An exceptional service desk that has taken our IT operations to the next level."
What do you like best about Motadata ServiceOps?
The ability to customize, a unified dashboard to see everything in one place, an easy-to-use ...
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MS
Meet S
04/11/23
4 out of 5
"Motodata ServiceOps review"
What do you like best about Motadata ServiceOps?
It offers an excellent dashboard that provides data on the health of network devices, Aiding us in ...
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AU
Anonymous User
04/07/22
4.5 out of 5
"Motadata IT Service Management Platform is a very good platform."
What do you like best about Motadata ServiceOps?
It helps to identify & resolve complex problems faster that ensures 100% uptime of all ...