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Compare Motadata HelpDesk vs HelpDesk vs Zendesk Support vs Zoho Desk

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HelpDesk - Help Desk Software
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Overview

Description

Motadata HelpDesk is a database driven Windows application that manages IT Help Desk Tickets, Requests and Issues. The Help Desk maintains a history of all issues, customers and service ... Read More

HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $29 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

8.4/10

9.4/10

User Ratings

4.5

(28)

4.3

(50)
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Software Demo

Demo

View demo

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Features

Total Features

14 Features

15 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $29 , Billed Yearly
          Pricing Plans
          • Not Available
          • Team

            • Multiple mailboxes

            • Reply address assigned to Team

            • Multiple email templates

            Show more +

          • Enterprise

            • Includes features of Team plan, plus

            • Security Audit log Security assistance

            • Audit log

            Show more +

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          7

          Very Good

          2

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          23

          Very Good

          2

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          Bungalow.Net

          Bungalow.Net

          Rategenius

          Rategenius

          STS Gaming Group

          STS Gaming Group

          Media and Screenshots

          Screenshots

          No screenshots available.

          Ticket Detail

          3 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Motadata HelpDesk and HelpDesk offer a Free Trial.

          Motadata HelpDesk is designed for Large Enterprises, Medium Business and Small Business.

          HelpDesk is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of HelpDesk begins at $29/User/Month when Billed Yearly, while pricing details for Motadata HelpDesk are unavailable.

          Some top alternatives to Motadata HelpDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Teamwork Desk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, TOPdesk, ReadyDesk, HelpdeskEddy, Milldesk, HESK and Help Desk Premier.

          Some top alternatives to HelpDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, SupportBee, Teamwork Desk, SysAid, Jitbit Helpdesk, Snappy, Helpspot, ReadyDesk, HelpdeskEddy, Help Desk Premier, Support.cc by 500apps and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].