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Help Scout - Help Desk Software

Find Help Scout In-depth Pricing Details

Streamline customer support with Help Scout.

Starts from $20/User/Month when Billed Yearly

9.7/10

Spot Score

Help Scout Pricing

Starts from $20 when Billed Yearly

  • Free Trial,
  • Subscription

Yearly plans

Show all features

Standard

$20

/User/Month

  • 2 Mailboxes (Additional Mailboxes are $10 each per month)

  • 1 Docs site (Additional Docs sites are $20 each per month)

  • Add up to 25 users (Add up to 25 users on Standard at $20/month each, billed Yearly)

  • Live chat

  • In-app messaging

  • Beacon help widget

  • Custom reports

  • Automated workflows

Plus

$40

/User/Month

  • Includes features of Standard plan, plus

  • 5 Mailboxes (Additional Mailboxes are $10 each per month)

  • 2 Docs sites (Additional Docs sites are $20 each per month)

  • No maximum user count (Add as many users as you need on Plus at $40/month each, billed Yearly)

  • 25 free light users

  • Custom fields

  • Teams

  • Advanced permissions

Pro

$65

/User/Month

  • Includes features of Plus plan, plus

  • 25 Mailboxes (Additional Mailboxes are $10 each per month)

  • 10 Docs sites (Additional Docs sites are $20 each per month)

  • Starts with 10 users (Start with 10 or more users on Pro at $65/month each, billed Yearly)

  • 50 free light users

  • Tiered discounts

  • Enterprise security (SAML authentication and IP restrictions)

  • HIPAA compliance

Standard

$25

  • 2 Mailboxes (Additional Mailboxes are $10 each per month)

  • 1 Docs site (Additional Docs sites are $20 each per month)

  • Add up to 25 users (Add up to 25 users on Standard at $20/month each, billed Yearly)

  • Live chat

  • In-app messaging

  • Beacon help widget

  • Custom reports

  • Automated workflows

Plus

$50

  • Includes features of Standard plan, plus

  • 5 Mailboxes (Additional Mailboxes are $10 each per month)

  • 2 Docs sites (Additional Docs sites are $20 each per month)

  • No maximum user count (Add as many users as you need on Plus at $40/month each, billed Yearly)

  • 25 free light users

  • Custom fields

  • Teams

  • Advanced permissions

Pro

$65

  • Includes features of Plus plan, plus

  • 25 Mailboxes (Additional Mailboxes are $10 each per month)

  • 10 Docs sites (Additional Docs sites are $20 each per month)

  • Starts with 10 users (Start with 10 or more users on Pro at $65/month each, billed Yearly)

  • 50 free light users

  • Tiered discounts

  • Enterprise security (SAML authentication and IP restrictions)

  • HIPAA compliance

Screenshot of the Help Scout Pricing Page (Click on the image to visit Help Scout 's Pricing page)

Disclaimer: Pricing information for Help Scout is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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Help Scout FAQs

Yes, Help Scout software offers Free Trial.
Help Scout offers Free Trial, Subscription.

Help Scout Support

Customer Service

24/7 (Live rep)

Business Hours

Online

Location

Boston, Massachusetts

Reach out to Help Scout Social channels

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].