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9.7/10

Spot Score

Help Scout - Help Desk Software

Help Scout In-depth Pricing Details

Streamline customer support with Help Scout.

User Ratings

Main Features

  • Self Service Portal
  • Live Chat
  • Alerts (Escalation)
  • Contract (SLA Management)

Pricing

  • Starts from $20/User/Month when Billed Yearly

  • Free Trial available

Help Scout Pricing

Claim a Free Trial

Free Trial

  • Yes, It's available

Help Scout Pricing

  • Starts from $20/User/Month when Billed Yearly

Pricing Model

  • Free trial

  • Paid Plans (Subscription )

Claim a Free Trial

Pricing Plans

Standard

$25

  • 2 Mailboxes (Additional Mailboxes are $10 each per month)

  • 1 Docs site (Additional Docs sites are $20 each per month)

  • Add up to 25 users (Add up to 25 users on Standard at $20/month each, billed Yearly)

  • Live chat

  • In-app messaging

  • Beacon help widget

  • Custom reports

  • Automated workflows

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Plus

$50

  • Includes features of Standard plan, plus

  • 5 Mailboxes (Additional Mailboxes are $10 each per month)

  • 2 Docs sites (Additional Docs sites are $20 each per month)

  • No maximum user count (Add as many users as you need on Plus at $40/month each, billed Yearly)

  • 25 free light users

  • Custom fields

  • Teams

  • Advanced permissions

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Pro

$65

  • Includes features of Plus plan, plus

  • 25 Mailboxes (Additional Mailboxes are $10 each per month)

  • 10 Docs sites (Additional Docs sites are $20 each per month)

  • Starts with 10 users (Start with 10 or more users on Pro at $65/month each, billed Yearly)

  • 50 free light users

  • Tiered discounts

  • Enterprise security (SAML authentication and IP restrictions)

  • HIPAA compliance

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Screenshots of the Help Scout Pricing Page

Disclaimer: Pricing information for Help Scout is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, Help Scout software offers Free Trial.

Help Scout offers Free Trial, Subscription.

Help Scout Support

Customer Service

24/7 (Live rep)

Business Hours

Online

Location

Boston, Massachusetts