Streamline customer support with Help Scout.
Starts from $20/User/Month when Billed Yearly
9.7/10
Spot Score
Starts from $20 when Billed Yearly
Monthly plans
Show all features
Standard
$25
2 Mailboxes (Additional Mailboxes are $10 each per month)
1 Docs site (Additional Docs sites are $20 each per month)
Add up to 25 users (Add up to 25 users on Standard at $20/month each, billed Yearly)
Live chat
In-app messaging
Beacon help widget
Custom reports
Automated workflows
Plus
$50
Includes features of Standard plan, plus
5 Mailboxes (Additional Mailboxes are $10 each per month)
2 Docs sites (Additional Docs sites are $20 each per month)
No maximum user count (Add as many users as you need on Plus at $40/month each, billed Yearly)
25 free light users
Custom fields
Teams
Advanced permissions
Pro
$65
Includes features of Plus plan, plus
25 Mailboxes (Additional Mailboxes are $10 each per month)
10 Docs sites (Additional Docs sites are $20 each per month)
Starts with 10 users (Start with 10 or more users on Pro at $65/month each, billed Yearly)
50 free light users
Tiered discounts
Enterprise security (SAML authentication and IP restrictions)
HIPAA compliance
Yearly plans
Show all features
Standard
$20
/User/Month
2 Mailboxes (Additional Mailboxes are $10 each per month)
1 Docs site (Additional Docs sites are $20 each per month)
Add up to 25 users (Add up to 25 users on Standard at $20/month each, billed Yearly)
Live chat
In-app messaging
Beacon help widget
Custom reports
Automated workflows
Plus
$40
/User/Month
Includes features of Standard plan, plus
5 Mailboxes (Additional Mailboxes are $10 each per month)
2 Docs sites (Additional Docs sites are $20 each per month)
No maximum user count (Add as many users as you need on Plus at $40/month each, billed Yearly)
25 free light users
Custom fields
Teams
Advanced permissions
Pro
$65
/User/Month
Includes features of Plus plan, plus
25 Mailboxes (Additional Mailboxes are $10 each per month)
10 Docs sites (Additional Docs sites are $20 each per month)
Starts with 10 users (Start with 10 or more users on Pro at $65/month each, billed Yearly)
50 free light users
Tiered discounts
Enterprise security (SAML authentication and IP restrictions)
HIPAA compliance
Standard
$25
2 Mailboxes (Additional Mailboxes are $10 each per month)
1 Docs site (Additional Docs sites are $20 each per month)
Add up to 25 users (Add up to 25 users on Standard at $20/month each, billed Yearly)
Live chat
In-app messaging
Beacon help widget
Custom reports
Automated workflows
Plus
$50
Includes features of Standard plan, plus
5 Mailboxes (Additional Mailboxes are $10 each per month)
2 Docs sites (Additional Docs sites are $20 each per month)
No maximum user count (Add as many users as you need on Plus at $40/month each, billed Yearly)
25 free light users
Custom fields
Teams
Advanced permissions
Pro
$65
Includes features of Plus plan, plus
25 Mailboxes (Additional Mailboxes are $10 each per month)
10 Docs sites (Additional Docs sites are $20 each per month)
Starts with 10 users (Start with 10 or more users on Pro at $65/month each, billed Yearly)
50 free light users
Tiered discounts
Enterprise security (SAML authentication and IP restrictions)
HIPAA compliance
Screenshot of the Help Scout Pricing Page (Click on the image to visit Help Scout 's Pricing page)
Disclaimer: Pricing information for Help Scout is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .
9.2/10
Spot Score
Pricing Models:
Offers Subscription
Quotation available: Get a Free Quote
Free Trial:
Pricing Models:
Does not Offer Subscription
Quotation available: Get a Free Quote
Free Trial:
Customer Service
24/7 (Live rep)
Business Hours
Online
Location
Boston, Massachusetts
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