Streamline customer support with Atera's ticket tracking.
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Starts from $99/User/Month when Billed Yearly
Overview
Features
Pricing
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Atera is the Help Desk Software that makes ticket tracking work for businesses. With Atera, user can capture, organize, and respond to customer requests with tickets of their own. Atera's intuitive design helps agents spend more time solving tickets, while protecting their time by enforcing self-service policies on customers. Add-ons like Project Management and Time Tracking enable to eliminate paper time sheets while increasing team visibility across all support activities.
Starts from $99/User/Month when Billed Yearly
Free Trial available
Large Enterprises
Medium Business
Small Business
SaaS/Web/Cloud
Mobile - Android
Mobile - iOS
Installed - Windows
Installed - Mac
Software demo
View demo
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Free Trial
Yes, It's available
Atera Pricing
Starts from $99/User/Month when Billed Yearly
Pricing Model
Free trial
Paid Plans (Subscription )
Pricing Plans
Pro (MSP)
$119
Remote management, automations & scripting
Monitoring & alerts
OS and software patching
Remote access using Splashtop
Helpdesk & ticket automation
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Growth (MSP)
$149
Includes features of Pro plan, plus
Mac support
Unlimited Splashtop concurrent sessions
Multi-monitor remote access using Anydesk
Advanced reports Viewer
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Power (MSP)
$199
Includes features of Growth plan, plus
Customized reports and dashboards (up to 20 reports and 3 dashboards)
Unlimited support addresses
API up to 700 RPM
File transfer (up to 50GB per month)
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Professional (IT Department)
$169
Remote management, automations & scripting
Monitoring & alerts
OS & software patching
Helpdesk & ticket automation
Mac agent
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Screenshots of the Atera Pricing Page
Disclaimer: Pricing information for Atera is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .
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User Review
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AV
Adam V
01/31/24
"Checks all the boxes for a great price"
What do you like best about Atera? It is most helpful that Atera is an All-In-One suite of RMM, ticketing, and automation. What do you dislike about ...
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AU
Anonymous User
01/11/24
"One of the easiest RRM tools to start using day one"
What do you like best about Atera? The ease of deployment, right out of the box monitoring without complicated configurations. Ability to complete ...
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SG
Samuel. G
01/09/24
"Amazing RMM Toolkit"
What do you like best about Atera? Through the features that Atera has it enables me to be able to remotely monitor projects. It is easy to use and ...
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DR
Dominique R
01/05/24
"Great RMM with tons of extra functionality"
What do you like best about Atera? Atera is much more than an RMM. I like that it offers additional functionality like a knowledge base, script ...
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Customer Service
24/7 (Live rep)
Business Hours
Online
Location
Tel Aviv, Israel
Stuck on something? We're here to help with all the questions and answers in one place.
Atera is a Help Desk Software. Atera offers the following functionalities:
Here's a list of the best alternatives for Atera
Yes, Atera provides API.
Yes, Atera provides mobile app.
Atera is located in Tel Aviv, Israel
Atera offers Free Trial, Subscription pricing models
