Compare Atera vs ManageEngine ServiceDesk Plus

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Atera (277) Get Quote Get Quote	ManageEngine ServiceDesk Plus (150) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Atera is the Help Desk Software that makes ticket tracking work for businesses. With Atera, user can capture, organize, and respond to customer requests with tickets of their own. Atera's ... Read More	ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help ... Read More
Entry Level Pricing	Starts from $129 , monthly	Not Available
Free Trial Availability	Get Free Trial	Free Trial available
User Ratings	4.6 (601)	4.2 (351)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	48 Features	6 Features
Unique Features
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Pricing

Pricing Option
Starting From	$129 , monthly	Not Available
Pricing Plans	Pro $159 /user/month Get Started Remote management automations & scripting Windows support Remote monitoring and alerts Show more + Growth $209 /user/month Get Started All the magnitude of Pro Mac and Linux support Remote access using AnyDesk Show more + Power $249 /user/month Get Started All the power of Growth Custom analytics Custom support addresses (unlimited) Show more + Browse all pricing plans	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.6 (based on 601 reviews)	4.2 (based on 351 reviews)
Rating Distribution	Excellent 246 Very Good 27 Good 2 Poor 1 Terible 1	Excellent 88 Very Good 50 Good 10 Poor 1 Terible 1
Pros and Cons	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Quickbooks 4.4 (27182 reviews) Xero 4.2 (5582 reviews) Freshbooks 4 (4589 reviews)	Jira 4.4 (17380 reviews) Microsoft Teams 4.3 (32097 reviews) Zoho Flow 4 (18 reviews)

Customers

Customers	Sodexo Domino's TGI Fridays	ManageEngine ServiceDesk Plus_customers_0 ManageEngine ServiceDesk Plus_customers_1 ManageEngine ServiceDesk Plus_customers_2

Media and Screenshots

Screenshots	7 Screenshots	16 Screenshots
Videos	3 Videos	3 Videos

Alternatives

Alternatives	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk	SolarWinds Service Desk 4.4 Jira Service Desk 4.1 Symantec ServiceDesk 4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Atera and ManageEngine ServiceDesk Plus offer a Free Trial.

Atera is designed for Large Enterprises, Medium Business and Small Business.

ManageEngine ServiceDesk Plus is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Atera begins at $129/user/month when monthly, while pricing details for ManageEngine ServiceDesk Plus are unavailable.

Some top alternatives to Atera includes Zendesk Support, Zoho Desk, Tidio Helpdesk, ConnectWise Control, Freshservice, ManageEngine ServiceDesk Plus, ManageEngine Desktop Central, Freshdesk, Motadata HelpDesk, HelpDesk, Jitbit Helpdesk, Syncro, ManageEngine OpManager MSP, Datto RMM, ConnectWise Automate and NinjaOne (NinjaRMM).

Some top alternatives to ManageEngine ServiceDesk Plus includes SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, Freshdesk, Zoho Desk, HelpDesk, ReadyDesk, Sitehelpdesk, Help Desk Premier and Scopedesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Atera vs ManageEngine ServiceDesk Plus

Atera

ManageEngine ServiceDesk Plus

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure