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Compare Atera vs Motadata HelpDesk vs Zoho Desk vs Zendesk Support

Atera - Help Desk Software
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Overview

Description

Atera is the Help Desk Software that makes ticket tracking work for businesses. With Atera, user can capture, organize, and respond to customer requests with tickets of their own. Atera's ... Read More

Motadata HelpDesk is a database driven Windows application that manages IT Help Desk Tickets, Requests and Issues. The Help Desk maintains a history of all issues, customers and service ... Read More

Entry Level Pricing
  • Starts from $129 , monthly
  • Not Available
Free Trial Availability
  • Free Trial available
Spotsaas Score

Not Available

8.4/10

User Ratings

4.5

(28)
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Software Demo

Demo

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Features

Total Features

48 Features

14 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $129 , monthly
          • Not Available
          Pricing Pans
          • Pro

            $159

            /user/month

            • Remote management automations & scripting

            • Windows support

            • Remote monitoring and alerts

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          • Growth

            $209

            /user/month

            • All the magnitude of Pro

            • Mac and Linux support

            • Remote access using AnyDesk

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          • Power

            $249

            /user/month

            • All the power of Growth

            • Custom analytics

            • Custom support addresses (unlimited)

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          • Browse all pricing plans
          • Not Available
          Pricing Pageatera pricing

          Pricing information not available

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          246

          Very Good

          27

          Good

          2

          Poor

          1

          Terible

          1

          Excellent

          7

          Very Good

          2

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Sodexo

          Sodexo

          Domino's

          Domino's

          TGI Fridays

          TGI Fridays

          No Customers information available.

          Media and Screenshots

          Screenshots
          Dashboard

          7 Screenshots

          No screenshots available.

          Videos
          video-0

          3 Videos

          video-0

          2 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Atera and Motadata HelpDesk offer a Free Trial.

          Atera is designed for Large Enterprises, Medium Business and Small Business.

          Motadata HelpDesk is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Atera begins at $129/user/month when monthly, while pricing details for Motadata HelpDesk are unavailable.

          Some top alternatives to Atera includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, ConnectWise Control, Freshservice, ManageEngine Desktop Central, Freshdesk, Motadata HelpDesk, HelpDesk, Jitbit Helpdesk, Syncro, ManageEngine OpManager MSP, Datto RMM, ConnectWise Automate and NinjaOne (NinjaRMM).

          Some top alternatives to Motadata HelpDesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Teamwork Desk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, TOPdesk, ReadyDesk, HelpdeskEddy, Milldesk, HESK and Help Desk Premier.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].