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Compare Atera vs Motadata HelpDesk vs Zoho Desk vs Zendesk Support

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Atera (277) Visit website Visit Website	Motadata HelpDesk (9) Visit website Visit Website

Overview

Description	Atera is the Help Desk Software that makes ticket tracking work for businesses. With Atera, user can capture, organize, and respond to customer requests with tickets of their own. Atera's ... Read More	Motadata HelpDesk is a database driven Windows application that manages IT Help Desk Tickets, Requests and Issues. The Help Desk maintains a history of all issues, customers and service ... Read More
Entry Level Pricing	Starts from $99 , Billed Yearly	Not Available
Free Trial Availability	Free Trial available	Free Trial available
Spotsaas Score	Not Available	8.4/10
User Ratings	4.6 (601)	4.5 (28)
	Visit website	Visit website

Features

Total Features	14 Features	14 Features
Unique Features
	Visit website	Visit website

Pricing

Pricing Option
Starting From	$99 , Billed Yearly	Not Available
Pricing Pans	Pro (MSP) $119 Get Started Remote management, automations & scripting Monitoring & alerts OS and software patching Show more + Growth (MSP) $149 Get Started Includes features of Pro plan, plus Mac support Unlimited Splashtop concurrent sessions Show more + Power (MSP) $199 Get Started Includes features of Growth plan, plus Customized reports and dashboards (up to 20 reports and 3 dashboards) Unlimited support addresses Show more + Browse all pricing plans	Not Available
Pricing Page		Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available
	Visit Website	Visit Website

User Reviews

User Ratings	4.6 (based on 601 reviews)	4.5 (based on 28 reviews)
Rating Distribution	Excellent 246 Very Good 27 Good 2 Poor 1 Terible 1	Excellent 7 Very Good 2 Good 0 Poor 0 Terible 0
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Quickbooks 4.4 (27182 reviews) Xero 4.2 (5582 reviews) Freshbooks 4 (4589 reviews)	Jira 4.4 (17380 reviews) Slack 4.5 (35011 reviews) Slack

Customers

Customers	No Customers information available.	No Customers information available.

Media and Screenshots

Screenshots	7 Screenshots	No screenshots available.
Videos	3 Videos	2 Videos

Alternatives

Alternatives	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].