OTRS is a Help Desk Software. OTRS offers Incident Management, Social Media Integration, Multi-Channel Communication, Macros (Templated Responses), Customizable Branding and many more functionalities.
Some top alternatives to OTRS includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice and ServiceNow Customer Service Management.
Yes, OTRS provides API.
Yes, OTRS provides mobile app.
OTRS is located in Oberursel, Germany
OTRS offers Quotation Based pricing model
Yes, OTRS can integrate with
The starting price is not disclosed by OTRS. You can visit OTRS pricing page to get the latest pricing.
