Zoho Desk offers Free Trial, but OTRS does not.
OTRS is designed for Large Enterprises, Medium Business and Small Business.
Zoho Desk is designed for Large Enterprises, Medium Business and Small Business.
The starting price of Zoho Desk begins at $14/User/Month when Billed Yearly, while pricing details for OTRS are unavailable.
Some top alternatives to OTRS includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Jira Service Desk, Freshdesk, HelpDesk, SysAid, osTicket, Jitbit Helpdesk, ReadyDesk, HelpdeskEddy, HESK, BoldDesk and ServiceNow Customer Service Management.
Some top alternatives to Zoho Desk includes Zendesk Support, ManageEngine ServiceDesk Plus, Jira Service Desk, HelpDesk, SysAid, Desky, ReadyDesk, Sitehelpdesk, Trakdesk, HESK and BoldDesk.