osTicket offers Free Trial, but OTRS does not.
OTRS is designed for Large Enterprises, Medium Business and Small Business.
osTicket is designed for Individuals, Large Enterprises, Medium Business and Small Business.
The starting price of osTicket begins at $9/User/Month, while pricing details for OTRS are unavailable.
Some top alternatives to OTRS includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Jira Service Desk, Freshdesk, HelpDesk, SysAid, osTicket, Jitbit Helpdesk, ReadyDesk, HelpdeskEddy, HESK, BoldDesk and ServiceNow Customer Service Management.
Some top alternatives to osTicket includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Jira Service Desk, Freshdesk, HelpDesk, SysAid, UVdesk, Jitbit Helpdesk, eStreamDesk, ReadyDesk, Spiceworks Help Desk, HESK, BoldDesk and GLPI.
