List of Live Chat Software for SMBs in 2025

Showing 21-40 out of 139

List of the Best Live Chat Software For Small Business as of April 2025

9.1

Spot Score

REVE Chat

Empower your online communication with REVE Chat.

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3.4

(23)

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Product Description

Introducing REVE Chat, a comprehensive online live chat solution designed for websites. It is a cloud-based software that offers multiple channels, including co-browsing, voice/video chat, and Facebook messaging, to connect with customers in real-time. With a live chat widget available on your ...

Pricing

Free Trial available

Starts from $13.50/Month when Billed Yearly

9.1

Spot Score

Tidio Chat

Streamlined communication for ultimate customer satisfaction.

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Product Description

"Experience the power of streamlined customer communication with Tidio Chat – the ultimate all-in-one live chat software. Say goodbye to juggling between multiple platforms because Tidio lets you respond to customers through live chat, Messenger, and email all from one convenient place. With ...

Pricing

Starts from $12.50/Month when Billed Yearly, also offers free forever plan

9.0

Spot Score

Respond.io

Streamline your business messaging for faster results.

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5.0

(147)

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Product Description

Introducing Respond.io, a comprehensive business messaging platform designed for modern companies. It streamlines communication by integrating all channels into one convenient platform. With Respond.io, marketing, sales, support, and engineering teams can collaborate seamlessly while managing ...

Pricing

Starts from $29/Month, also offers free forever plan

9.0

Spot Score

Customerly

Simplify customer management and boost sales with Customerly.

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4.6

(17)

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Product Description

Introducing Customerly, the ultimate customer lifecycle software tailored specifically for client-facing businesses. This comprehensive tool streamlines customer management by offering support, collecting feedback, and automating key processes like routing and email marketing. With features ...

Pricing

Free Trial available

Starts from $24/Month when Billed Yearly, also offers free forever plan

9.0

Spot Score

Formilla.com

Maximize customer engagement and generate leads effortlessly.

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4.6

(1)

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Product Description

Formilla.com is the ultimate solution for customer messaging. It caters to all your sales, marketing and support needs with its effective communication platform. Engage with customers and generate leads effortlessly through live chat while segmenting your customer base. The tool offers ...

Pricing

Free Trial available

Starts from $23.99/Month when Billed Yearly, also offers free forever plan

9.0

Spot Score

Pure Chat

Connect with visitors and customers seamlessly.

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4.3

(225)

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Product Description

Pure Chat is an expandable chat solution that can grow alongside your business. With the Pure Chat editor, you can personalize your chat widget to meet your needs. Your chat history is automatically saved, making it easier for your agents to follow up with visitors or customers. Save time by ...

Pricing

Free Trial available

Starts from $39/User/Month when Billed Yearly

9.0

Spot Score

Zendesk Chat

Boost customer engagement with real-time chat.

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Product Description

Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in real-time and address their queries or concerns faster. The platform also allows you to send personalized ...

Pricing

Free Trial available

Starts from $19/User/Month when Billed Yearly

8.9

Spot Score

Chaport

Effortless customer communication, even when offline.

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4.8

(17)

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Product Description

Chaport, the ultimate multi-channel live chat and chatbot software, simplifies customer communication through its intuitive chat interface. By adding a chat button on your website, you can effortlessly respond to queries, boost sales, and remain connected even when offline through email ...

Pricing

Free Trial available

Starts from $15/User/Month when Billed Yearly, also offers free forever plan

8.9

Spot Score

ProProfs Chat

Streamline chat support and increase customer engagement.

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4.5

(70)

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Product Description

ProProfs Chat helps your chat representatives easily engage with customers using predefined messages, ensuring that no potential clients are missed. With the added feature of operator-to-operator chat, new representatives can learn from experienced ones, while customizable chat windows and ...

Pricing

Free Trial available

Starts from $10/User/Month when Billed Yearly

8.9

Spot Score

Paldesk

Effortless customer support at your fingertips.

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4.5

(11)

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Product Description

The Paldesk was designed with simplicity in mind. It is a cloud-based Help Desk software for small teams that helps to manage, improve and track customer support tickets easily. The intuitive user interface allows to answer all questions using fixed responses, which are automatically routed to ...

Pricing

Free Trial available

Starts from $9/User/Month when Billed Yearly

8.9

Spot Score

Zoho SalesIQ

Revolutionize your customer engagement.

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4.4

(283)

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Product Description

SalesIQ is a comprehensive customer engagement tool that provides businesses with an easy-to-use live chat solution, chatbots, website visitor tracking, lead generation, and visitor analytics. These features are all integrated into a single platform, making it a one-stop shop for businesses ...

Pricing

Free Trial available, Try Now

Starts from $7/User/Month when Billed Yearly, also offers free forever plan

8.9

Spot Score

LivePerson

Upgrade your customer conversations with LivePerson.

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3.7

(309)

Add to compare

Product Description

LivePerson is the ultimate solution for companies looking to enhance their customer conversations and overall performance. With its cutting-edge conversation cloud, LivePerson allows users to easily create activated chat bots that work alongside human experts to address consumer intentions at ...

Pricing

LivePerson offers custom pricing plan

8.9

Spot Score

HelpOnClick

Turn visitors into paying customers 24/7.

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3.6

(10)

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Product Description

Introducing HelpOnClick - the ultimate solution for website owners to turn visitors into paying customers and increase retention by 40%. With just an internet connection and a PC or mobile device, users can stay connected with customers 24/7. The software includes a virtual agent that quickly ...

Pricing

Free Trial available

Starts from $7.20/User/Month when Billed Yearly

8.8

Spot Score

HappyFox Chat

Efficiently connect and convert with HappyFox Chat.

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4.5

(102)

Add to compare

Product Description

Introducing HappyFox Chat - the ultimate live chat software for enhancing lead generation. With its powerful features, this tool allows you to initiate customer conversations and address complaints in a more efficient and effective manner. It also offers live chat integration with various ...

Pricing

Free Trial available

Starts from $29/Month

8.8

Spot Score

Callbell

Elevate your customer support game with Callbell.

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4.4

(20)

Add to compare

Product Description

Callbell is a support management platform that empowers companies to provide exceptional customer assistance through their preferred communication channels such as Messenger, WhatsApp, Telegram, and Instagram. Users can collaborate internally to cater to customer needs effectively, while ...

Pricing

Free Trial available

Callbell offers custom pricing plan

8.8

Spot Score

Chatra

Effortlessly connect with customers in real time.

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4.4

(20)

Add to compare

Product Description

Introducing Chatra, the ultimate live chat solution that streamlines conversations and makes customer communication effortless. With advanced features like Intelligent Chat Distribution and saved conversations, you can provide a personalized touch to your interactions with customers. Never keep ...

Pricing

Free Trial available

Starts from $15/User/Month when Billed Yearly, also offers free forever plan

8.8

Spot Score

WhosOn

Build strong connections with customers through advanced chat technology.

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4.0

(19)

Add to compare

Product Description

WhosOn is an intelligent live chat software that prioritizes user satisfaction for your business through proactive tracking, chatting, and engaging methods. By welcoming visitors with targeted messages and offering personalized services, WhosOn helps build a strong connection with customers. ...

Pricing

Free Trial available

Starts from $33/User/Month

8.8

Spot Score

MyLiveChat

Convert visitors into loyal customers with MyLiveChat.

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2.6

(6)

Add to compare

Product Description

Introducing MyLiveChat – the ultimate solution to convert website visitors into loyal customers. Our platform offers a personalized and fast messaging experience, allowing businesses to engage with their clients in real-time with a human touch. With tools like a floating chat button, proactive ...

Pricing

Free Trial available

Starts from $15/Month, also offers free forever plan

8.7

Spot Score

Helpwise

Efficient customer support, simplified.

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4.8

(170)

Add to compare

Product Description

Helpwise is a comprehensive business productivity software enabling organizations to effectively respond to customer queries in a timely manner. Easily collaborate with your remote technical support and sales teams and safely track customer conversations with shared inbox, help center and live ...

Pricing

Free Trial available

Starts from $83.25/Month when Billed Yearly, also offers free forever plan

8.7

Spot Score

maaiiconnect

Revolutionize your customer engagement with maaiiconnect.

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4.4

(24)

Add to compare

Product Description

.Maaiiconnect is a user-friendly customer collaboration and engagement platform that enhances sales and customer support for business owners. It enables organizations to provide cloud-based omnichannel support to their customers effortlessly by utilizing intelligent communication tools and ...

Pricing

Starts from $15/User/Month when Billed Yearly, also offers free forever plan

Best Live Chat Software For Small Business

REVE Chat

Empower your online communication with REVE Chat.

Introducing REVE Chat, a comprehensive online live chat solution designed for websites. It is a cloud-based software that offers multiple channels, including co-browsing, voice/video chat, and Facebook messaging, to connect with customers in real-time. With a live chat widget available on your ...

Tidio Chat

Streamlined communication for ultimate customer satisfaction.

"Experience the power of streamlined customer communication with Tidio Chat – the ultimate all-in-one live chat software. Say goodbye to juggling between multiple platforms because Tidio lets you respond to customers through live chat, Messenger, and email all from one convenient place. With ...

Respond.io

Streamline your business messaging for faster results.

Introducing Respond.io, a comprehensive business messaging platform designed for modern companies. It streamlines communication by integrating all channels into one convenient platform. With Respond.io, marketing, sales, support, and engineering teams can collaborate seamlessly while managing ...

Customerly

Simplify customer management and boost sales with Customerly.

Introducing Customerly, the ultimate customer lifecycle software tailored specifically for client-facing businesses. This comprehensive tool streamlines customer management by offering support, collecting feedback, and automating key processes like routing and email marketing. With features ...

Formilla.com

Maximize customer engagement and generate leads effortlessly.

Formilla.com is the ultimate solution for customer messaging. It caters to all your sales, marketing and support needs with its effective communication platform. Engage with customers and generate leads effortlessly through live chat while segmenting your customer base. The tool offers ...

Pure Chat

Connect with visitors and customers seamlessly.

Pure Chat is an expandable chat solution that can grow alongside your business. With the Pure Chat editor, you can personalize your chat widget to meet your needs. Your chat history is automatically saved, making it easier for your agents to follow up with visitors or customers. Save time by ...

Zendesk Chat

Boost customer engagement with real-time chat.

Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in real-time and address their queries or concerns faster. The platform also allows you to send personalized ...

Chaport

Effortless customer communication, even when offline.

Chaport, the ultimate multi-channel live chat and chatbot software, simplifies customer communication through its intuitive chat interface. By adding a chat button on your website, you can effortlessly respond to queries, boost sales, and remain connected even when offline through email ...

ProProfs Chat

Streamline chat support and increase customer engagement.

ProProfs Chat helps your chat representatives easily engage with customers using predefined messages, ensuring that no potential clients are missed. With the added feature of operator-to-operator chat, new representatives can learn from experienced ones, while customizable chat windows and ...

Paldesk

Effortless customer support at your fingertips.

The Paldesk was designed with simplicity in mind. It is a cloud-based Help Desk software for small teams that helps to manage, improve and track customer support tickets easily. The intuitive user interface allows to answer all questions using fixed responses, which are automatically routed to ...

Zoho SalesIQ

Revolutionize your customer engagement.

SalesIQ is a comprehensive customer engagement tool that provides businesses with an easy-to-use live chat solution, chatbots, website visitor tracking, lead generation, and visitor analytics. These features are all integrated into a single platform, making it a one-stop shop for businesses ...

LivePerson

Upgrade your customer conversations with LivePerson.

LivePerson is the ultimate solution for companies looking to enhance their customer conversations and overall performance. With its cutting-edge conversation cloud, LivePerson allows users to easily create activated chat bots that work alongside human experts to address consumer intentions at ...

HelpOnClick

Turn visitors into paying customers 24/7.

Introducing HelpOnClick - the ultimate solution for website owners to turn visitors into paying customers and increase retention by 40%. With just an internet connection and a PC or mobile device, users can stay connected with customers 24/7. The software includes a virtual agent that quickly ...

HappyFox Chat

Efficiently connect and convert with HappyFox Chat.

Introducing HappyFox Chat - the ultimate live chat software for enhancing lead generation. With its powerful features, this tool allows you to initiate customer conversations and address complaints in a more efficient and effective manner. It also offers live chat integration with various ...

Callbell

Elevate your customer support game with Callbell.

Callbell is a support management platform that empowers companies to provide exceptional customer assistance through their preferred communication channels such as Messenger, WhatsApp, Telegram, and Instagram. Users can collaborate internally to cater to customer needs effectively, while ...

Chatra

Effortlessly connect with customers in real time.

Introducing Chatra, the ultimate live chat solution that streamlines conversations and makes customer communication effortless. With advanced features like Intelligent Chat Distribution and saved conversations, you can provide a personalized touch to your interactions with customers. Never keep ...

WhosOn

Build strong connections with customers through advanced chat technology.

WhosOn is an intelligent live chat software that prioritizes user satisfaction for your business through proactive tracking, chatting, and engaging methods. By welcoming visitors with targeted messages and offering personalized services, WhosOn helps build a strong connection with customers. ...

MyLiveChat

Convert visitors into loyal customers with MyLiveChat.

Helpwise

Efficient customer support, simplified.

Helpwise is a comprehensive business productivity software enabling organizations to effectively respond to customer queries in a timely manner. Easily collaborate with your remote technical support and sales teams and safely track customer conversations with shared inbox, help center and live ...

maaiiconnect

Revolutionize your customer engagement with maaiiconnect.

.Maaiiconnect is a user-friendly customer collaboration and engagement platform that enhances sales and customer support for business owners. It enables organizations to provide cloud-based omnichannel support to their customers effortlessly by utilizing intelligent communication tools and ...

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