8.8/10
Spot Score
Effortlessly connect with customers in real time.
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Starts from $15/User/Month when Billed Yearly, also offers free forever plan
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Keegan
02/02/21
New commmunication channel
PROS: The chat app allows us to open a new communication channel for customers. We're getting a lot of live questions and the app helps to sort these out so that recurring questions are directed to our FAQs while unique ones are forwarded as a ticket to our support agents. The whole automated process makes it easy to handle even volumes of issues every day.
E
Eugenia
01/09/21
Superb!
PROS: Using it is easy. They also have a reliable support that walked us through the important tools. In a matter of weeks, we're able to reduce churn. We attribute this to our new-found ability to respond to customer questions immediately.
