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8.8

Spot Score

WhosOn - Live Chat Software

WhosOn Reviews in January 2025: User Ratings, Pros & Cons

Build strong connections with customers through advanced chat technology.

4

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Starts from $33/User/Month

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WhosOn Reviews & Ratings

4

Very Good

Based on 19 ratings & 19 reviews

Rating Distribution

Excellent

(12)

Very Good

(3)

Good

(2)

Poor

(1)

Terible

(1)

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Showing 1-10 out of 19

KC

Kevin C

08/16/19

4.5 out of 5

"Who's On Review"

What do you like best about WhosOn? Very simple to use system for chatting with customers/prospects from our website. What do you dislike about WhosOn?

SA

Sara A

01/26/19

4.5 out of 5

"Best Live Chat for your customers"

What do you like best about WhosOn? Pre-chat survey, to gather valuable customer data and give relevant support Post-chat survey, to ascertain service quality and satisfaction

AU

Anonymous User

01/25/19

3.5 out of 5

"Great enough"

What do you like best about WhosOn? I like how easy and functional is, it is very intuitive to use What do you dislike about WhosOn?

MM

Montana M

01/20/19

5 out of 5

"Customer support"

What do you like best about WhosOn? The ability to be able to use this to chat with customers/guest of the business website and also chat with coworkers. What do you dislike about WhosOn?

AU

Anonymous User

12/05/18

5 out of 5

"Ticks all the boxes and more"

What do you like best about WhosOn? Excellent UK support and integrated customer sentiment analysis. One of the easier web chat systems to use for agents.

FF

Frank F

09/05/18

5 out of 5

"Whose On Helps Broaden Client Support Avenues"

What do you like best about WhosOn? Allows our support representatives to effectively multitask by providing chat support while working on other tasks. What do you dislike about WhosOn?

AU

Anonymous User

08/28/18

2.5 out of 5

"WhosOn for Client Support"

What do you like best about WhosOn? It's always being updated and seems to be simple for the team to navigate. What do you dislike about WhosOn?

AU

Anonymous User

05/30/18

3.5 out of 5

"Sufficient software for chats"

What do you like best about WhosOn? Straightforward for chatting with people on your website. What do you dislike about WhosOn?

AU

Anonymous User

10/17/17

4 out of 5

"Real Estate Agent"

What do you like best about WhosOn? The fast connection, easy to use and install. I'm from a technical background so this was easy for me. What do you dislike about WhosOn?

AU

Anonymous User

12/21/16

0 out of 5

"Not Great."

What do you like best about WhosOn? I like that it can be embedded into my company's website. I also like that it provides the customer's account number when a chat request pops up.