HappyFox Chat Reviews in January 2025: User Ratings, Pros & Cons

"Great simple chat platform"

What do you like best about HappyFox Chat? My favorite part was being able to see what customers were typing in real-time. I liked that we could set a chat limit to prevent too many chats from coming in (we only had 2 agents at the time). What do you dislike about HappyFox Chat? Reporting isn't very robust yet......... What problems is HappyFox Chat solving and how is that benefiting you? Great for customer engagement. Customers seemed to like using the chat feature.

"Happy Fox made us Happy Users"

What do you like best about HappyFox Chat? Integration with the Happy Fox Help Desk where we manage/handle all support requests for our business. The chat system is intuitive, fast, and easy to use. What do you dislike about HappyFox Chat? I haven't found any downside yet except that the cost to upgrade to the automated response system is too high. Recommendations to others considering HappyFox Chat: As with other proprietary software be prepared for a slight learning curve. Be patient, ...

"Great way to capture customers"

What do you like best about HappyFox Chat? I like that you can answer customer questions immediately and hopefully close the sale instead of customer leaving because they couldn't figure something out or could not find complete info on product or all the services we offer. What do you dislike about HappyFox Chat? Very little. I do wishe the box where I type was bigger and I could review my whole message with out backtracking before sending would be helpful. What problems is HappyFox Chat ...

"Very happy with HappyFox Chat "

What do you like best about HappyFox Chat? Integration with Facebook Lovely UI Triggered chats What do you dislike about HappyFox Chat? I am waiting for Whats app integration. What problems is HappyFox Chat solving and how is that benefiting you? Increased our chat load using triggered chats. We have started giving appointments and solve customer queries using the chat bot.

"easy to use, perfect for small and medium company"

What do you like best about HappyFox Chat? ready to use code, scale easily, easy install What do you dislike about HappyFox Chat? form pattern ( form shape) is too classic Recommendations to others considering HappyFox Chat: ease to install, copy and paste just it, you can never be bothered with code, and easy to install, just a little expensive, oh they have trial... What problems is HappyFox Chat solving and how is that benefiting you? can integrated with old and new user easily, and also ...

"Happy Fox Chat a tool for winning the day."

What do you like best about HappyFox Chat? The direct and instant feedback. The ability to track satisfaction levels and interact with customers almost like they are there with you . Getting to find out what people like and dont and being able to quantify the feedback. What do you dislike about HappyFox Chat? I wish we could send attachments easier in chat, and create a ticket number in chat to give to a customer. I wish i could send an email from chat or at least trigger one. What problems ...

"Fun, easy and effective"

What do you like best about HappyFox Chat? Fox chat is a quick and easy way to connect with clients from all around the country. It allows me to see what they have been searching which gives me an idea to what they will be speaking to me about. I can also approach clients myself through the visitors icon which encourages more chats to commence. Fox chat also gives you the option to short type text which then turns into a sentence that you have personally created, found in the automate ...

"Happy Fox Chat is an effective tool for providing prospective customers with quick answers."

What do you like best about HappyFox Chat? I like the fact that it's a real time tool. What do you dislike about HappyFox Chat? It would be nice if you could automatically sign in and sign out. Recommendations to others considering HappyFox Chat: Unable to upload a screen shot showing myself logged in and the version of software we're using. I tried several formats (PNG, PDF, DOC etc...). What problems is HappyFox Chat solving and how is that benefiting you? Our inside sales team can ...

"Best B2C Chat Platform Out There!! "

What do you like best about HappyFox Chat? How user friendly the platform is for new members. I love how it can be integrated with other programs such as SalesForce. What do you dislike about HappyFox Chat? The one dislike is that in order to have another co-worker assist in the chat, you need to send the chat over to them compared to both working on the chat together. Recommendations to others considering HappyFox Chat: Be ready to be more organized! What problems is HappyFox Chat solving ...

"Power"

What do you like best about HappyFox Chat? Integration with Slack and Pipedrive. Would love to see more info pulled from Pipedrive CRM and FB Chat notification with HappyFoxChat through Slack. What do you dislike about HappyFox Chat? No notification from Slack if message coming from FB Recommendations to others considering HappyFox Chat: Yes What problems is HappyFox Chat solving and how is that benefiting you? Customer service