Chaport Reviews in February 2025: User Ratings, Pros & Cons

Chaport

Pros: Ease of use: Chaport.com is very easy to set up and use. The interface is intuitive, and even novice users can easily get started. Affordability: Chaport.com offers a variety of pricing plans to fit any budget. There is even a free plan available that allows you to chat with unlimited customers. Features: Chaport.com offers a wide range of features that can help you improve your customer service. These include chatbots, analytics, CRM integrations, and more. Reliability: Chaport.com ...

"Chaport: Efficient Interactions, Exceptional Customer Service"

What do you like best about Chaport? Chaport stands out due to its efficient customer support, providing quick and effective assistance. The user-friendly interface ensures easy navigation and seamless interactions. Real-time engagement capabilities enable instant communication with customers. The customizable chat widgets allow for personalized branding and enhanced user experience. Proactive chat invitations facilitate proactive customer engagement, boosting conversion rates. What do you ...

"Easy to use, great tool for increased engagement with customers"

What do you like best about Chaport? Chatport's UI looks like and simple, so operator easy to intouch with customer. Nice to integrate Facebook, Telegram... What do you dislike about Chaport? The document isn't great. It doesn't have all event to integrate so I have to ask supporter. The document should more detail. What problems is Chaport solving and how is that benefiting you? Easy to integrate and add-on our website

"Great Chat App & tool for increased engagement with clients/customers."

What do you like best about Chaport? Easy to integrate to use almost immediately. Chaport's UI looks and works like a usual chat app and operators could easily just use it seamlessly. One other smart thing is how we get to view each users chat history all in one place to know how to track issues from their previous issues and reponses, which make it more organized for us to serve them better. What do you dislike about Chaport? Not an issue. It could be a bit less in price but still a better ...

"Sehr zufrieden *****"

What do you like best about Chaport? Intuitive Bedienung, sehr guter Leistungsumfang, faire Preise und ein ganz toller Service! What do you dislike about Chaport? Bisher keine Nachteile für uns gefunden. What problems is Chaport solving and how is that benefiting you? Wir bieten unseren Besuchern mit der Chat-Funktion eine neue Kontaktoption und können über die Robots zusätzlichen Service bieten und Leads auch außerhalb der Bürozeiten generieren

I used Chaport on various websites

I used Chaport on various websites, had a great experience on every visitor.

"Simple and yet versatile"

What do you like best? Easy to install on my website. Good Support that helps to adjust the details. What do you dislike? The triggering logic for auto-invitations is somewhat simple. You can't combine "and" + "or" condition The adaptability of the graphics (logo, etc) is limited. Anyway, I like it the way it is. Recommendations to others considering the product: Perfect for a small business that will grow later What problems are you solving with the product? What benefits have you ...

"Super easy to integrate, full customization, great support"

What do you like best? Chaport was incredibly easy to integrate on my site. The configuration options are better than other chat widgets I've tried. They have a really generous free tier perfect for solo-founders. I couldn't figure out how to change the first auto-sent message so I reached out to support and they helped me within five minutes and I was able to do what I wanted. What do you dislike? Some of the UX could be improved. There was an 'i' icon which generally means an information ...

"amazing service, helps you increase your conversion rate"

What do you like best? ease of use, optimized for mobiles, they have app for smart phones, auto pop-ups prompting visitors to write their question, you can pre-save replies etc. it increases very much your probability of conversion, which is great for ecommerce What do you dislike? I struggled quite a lot to get the standalone mobile app working - even if I set myself to online, it won´t always do the job. What problems are you solving with the product? What benefits have you ...

"Excellent Live Chat Tool"

What do you like best? Ease of use. Simplicity is sometimes underrated, there is no need to over complicate this. Integrations simple and straightforward. What do you dislike? Not a lot as yet. I have been using for 10 days and I cannot see anything that I do not like What problems are you solving with the product? What benefits have you realized? Customer enquiries asking about products, which has already led to sales. Reassurance that the product is what they are looking for.