8.9
Spot Score
Effortless customer support at your fingertips.
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Starts from $9/User/Month when Billed Yearly
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Showing 1-10 out of 11
MV
Milica Vujasin
08/21/19
Amazed
Paldesk is super user-friendly and extremely useful! Response time is great same as integration with other channels.
W
Winston
08/19/19
great for non-technical users
They provided a great support for not-technical user (me). They guided me and I successfully installed their widget, customized it and started receiving questions.Paldesk has a lot of interesting features, but they are not all explained very well so I suggest better tutorials or they will receive a lot of chat questions.
NM
Nikolina Maškarić
08/19/19
Perfect ROI!
It's a cool and cheap software for small-business like myself. Easy to set-up (didn't have to call IT team or developers) and fun to use. Since I'm working on a global field their Live Translate feature is an amazing add-on, as well as smart routing for my multiple websites. All the integrations have been working fine so far and I'm looking forward to new stuff they release!
V
Vedran
08/19/19
Great tool!
A very useful tool for ticketing. Would suggest to everyone looking for a fast and reliable omnichannel platform.
ML
Marta Lalic
08/19/19
Awesome
Great omnichannel!!! Easy to work with and support is really fast in responding.
M
Mathias
03/11/19
Horrible.
Horrible.Horrible service, wanted to delete my account.Contacted them the first time, they said it was deleted and they would send me a confirmation, now 2 weeks after i still have the account, i contact them again and talk with them in 1 hour on the livechat and about 1 hour in they first deleted the account after i mentioned what they are doing is illegal.Would definitely never go back, glad i didn't use their service and only had a account.
SN
Susan Navolski
02/11/19
Friendly and easy to use.
Like the fact you can integrate it with your most popular customer communication channels like Twitter, Facebook, Gmail or even Slack. It's easy to use and great plugin for the websites in order to bring your customer support to the next level. Recommend.
MR
Mirjana Rajcic
02/11/19
Love this Live chat!
Paldesk have easy installation, great customer support and lot of features for small business. I am using FREE version for now and it has a lot of great options if you have low volume of conversations.
IM
Igor Mirković
01/31/19
Chat looks really good on a website
Chat looks really good on a website, and response time is great.
MR
Mirjana R
01/30/19
I love this omnichannel!
I love this omnichannel! so easy to use, simple dashboard and lot of great features such as predefined answers, ticketing systems...Price is ok too just $12 yearly, strongly recommend!
