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8.9/10

Spot Score

ProProfs Chat - Live Chat Software

ProProfs Chat

Streamline chat support and increase customer engagement.

4.5

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Starts from $10/User/Month when Billed Yearly

ProProfs Chat Reviews & Ratings

4.5

Very Good

Based on 53 ratings & 70 reviews

Rating Distribution

Excellent

(41)

Very Good

(17)

Good

(12)

Poor

(0)

Terible

(0)

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Showing 1-2 out of 70

SP

Sumit P

05/09/23

5 out of 5

"Easy to use and provide a good customer satisfaction by this tool."

What do you like best about ProProfs Chat? There are so many inbuilt macros and contact drivers. We can respond in just seconds. What do you dislike about ProProfs Chat?

BC

ben cornell

08/31/22

5 out of 5

Communicate better & close more sales!

PROS: One of the best things about using this tool is that we can personalize a customer’s journey. The tool allows us to monitor customers’ browsing history on our site. This offers a thorough insight into what the customer is looking for and how we can provide support head-on. Also, I love that I can store the incoming leads in Salesforce directly.