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Best Help Desk Software For Free

Top picks for Help Desk Software available for Free

8.0

Spot Score

Efficient customer support made easy.

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Free Trial available

Freemium not available

Casengo offers custom pricing plan

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8.0

Spot Score

Streamline customer support with HelpRealm.

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Free trial not available

Freemium

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8.0

Spot Score

Efficiently manage complex queries with SympoQ.

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Free Trial available

Freemium not available

Starts from $79/Month

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List of the Best Help Desk Software For Free as of April 2025

8.0

Spot Score

Casengo - Help Desk Software

Casengo

Efficient customer support made easy.

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Product Description

Casengo is a leading help desk software that gives a complete path to success for organizations customer support. Enjoy the best of both worlds-a simple platform with powerful tools, easily customizable and adjustable for any small business or mid-market organization. And the best part? It ...

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Pricing

Free Trial available

Casengo offers custom pricing plan

8.0

Spot Score

HelpRealm - Help Desk Software

HelpRealm

Streamline customer support with HelpRealm.

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Product Description

HelpRealm gives organizationa a comprehensive, multilayered solution for resolving customer issues. The web-based HelpDesk software will help to solve all levels of support tickets, audit activities, and interaction with customers. The built-in Help Desk Console provides self-service options ...

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8.0

Spot Score

SympoQ - Help Desk Software

SympoQ

Efficiently manage complex queries with SympoQ.

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Product Description

The SympoQ help desk is a robust enterprise-class helpdesk solution for managing multiple users and resolving complex queries. Ideally suited for medium to large companies, the SympoQ helpdesk software includes message queues, ticketing, lightweight filtering, user self-registration, daily ...

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Pricing

Free Trial available

Starts from $79/Month

7.9

Spot Score

CRMdesk - Help Desk Software

CRMdesk

Streamline support, satisfy customers.

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4.2

(2)

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Product Description

CRMdesk is a help-desk software with all the primary features of a help desk application. It allows customers to submit complaints and concerns, and subsequently get in touch with the necessary people to get their issues resolved. CRMdesk is not just a system for tracking customer ...

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Pricing

Free Trial available

7.9

Spot Score

Desku - Help Desk Software

Desku

#1 OmniChannel Customer Service Software

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Product Description

Desku offers a comprehensive customer service software solution that enhances support efficiency through live chat, ticketing, and AI-powered chatbot automation. Designed to seamlessly integrate with social media and e-commerce platforms, Desku provides businesses with a unified approach to ...

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Pricing

Free Trial available, Try Now

Starts from $19/User/Month when Billed Yearly

7.9

Spot Score

Helpspot - Help Desk Software

Helpspot

Effortlessly manage your customer support requests.

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Product Description

The Helppot help desk is a powerful software tool with features that are incredibly easy to use. It enables anyone to set up their own help desk, or to upgrade an existing help desk, in minutes. Whether training staff or setting up for the first time, Helppot makes it simple to manage clients, ...

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Pricing

Free Trial available

7.9

Spot Score

OfficeAmp - Help Desk Software

OfficeAmp

Streamline your IT support with OfficeAmp.

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Product Description

The OfficeAmp IT Service Management Solution is a web-based help desk system designed to provide a centralized repository for all organization's help desk needs. Its intuitive interface and powerful reporting engine offer greater visibility into the services being delivered to business. The ...

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Pricing

Free Trial available

Starts from $1/User/Month

7.8

Spot Score

Help Sumo - Help Desk Software

Help Sumo

Streamline support with Help Sumo.

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3.0

(2)

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Product Description

Help Sumo is a help desk software for small businesses and service providers. It seamlessly integrates ticketing, workflow, knowledge base, customer self-service portal into a single application experience, while also reaching out to mobiles, tablets or computers. The solution is cost effective ...

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Pricing

Free Trial available

Starts from $19/User/Month

7.8

Spot Score

Help Desk Premier - Help Desk Software

Help Desk Premier

Streamline your help desk needs with ease.

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1.0

(10)

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Product Description

Help Desk Premier provides state-of-the-art help desk software that allows to manage all aspects of help desk needs. The software automates the manual tasks of tracking and resolving issues, and interactive behavior-based email routing means less time responding to Help Desk tickets and more ...

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Pricing

Free Trial available

7.8

Spot Score

SeQure Internal Employee Helpdesk Software - Help Desk Software

SeQure Internal Employee Helpdesk Software

Efficiently handle employee requests with ease.

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Product Description

SeQure Internal Employee Helpdesk Software is the perfect solution for managing employee requests and concerns. It features the most user-friendly interface, making it easy for anyone to submit IT or non-IT requests in a matter of seconds. All you have to do is scan an asset label or QR code ...

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Pricing

Free Trial available

Starts from $19/Month when Billed Yearly

7.7

Spot Score

Wavity Help and Service Desk - Help Desk Software

Wavity Help and Service Desk

Streamline your helpdesk and maximize team performance.

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Product Description

Introducing Wavity Help and Service Desk - the helpdesk solution that enables users to simplify their workflow and obtain the best performance from each team member. Wavity enables you to take control of how analytics and results are viewed, as it permits you to specify metrics upfront. This ...

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Pricing

Free Trial available

Starts from $25/Month

7.6

Spot Score

Complaints Pro - Help Desk Software

Complaints Pro

Empower Your Customer Service Efforts.

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4.5

(10)

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Product Description

Complaints Pro is a robust, easy-to-use customer support software available. The software helps to easily manage organization's customer service requests, knowledge base, quotations, tickets, reports, and more. Manage customers online, or connect to back office applications, including ...

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Pricing

Free Trial available

Starts from $1,500/Month

7.6

Spot Score

Pythia - Help Desk Software

Pythia

Revolutionizing customer service with AI technology.

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Product Description

Pythia is the ultimate solution for delivering superior customer service. Our AI-driven platform offers support agents enhanced tools to optimize their customer interaction and power ticket analytics. Features like macro usage and advanced categorization options make it easy to filter and ...

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Pricing

Free Trial available

Starts from $30/User/Month

7.5

Spot Score

Desk365 - Help Desk Software

Desk365

Efficiently manage IT incidents with Desk365.

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Product Description

Desk 365 is web based help desk software, designed to automate it for IT department. It provides all the functions of a help desk to keep track of the incidents, assign them to technicians and track their progress online. Desk 365 also provides many additional functions not found in other help ...

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Pricing

Starts from $10/User/Month when Billed Yearly, also offers free forever plan

7.5

Spot Score

Ticksy - Help Desk Software

Ticksy

Streamline customer support and enhance brand reputation.

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Product Description

Ticksy is the Help Desk Software that helps companies manage their online presence in the best possible way. With it, user will be able to help customers directly when they can't use their product right away, which in turn will only improve brand image in the eyes of clients. Also, the software ...

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Pricing

Free Trial available

Starts from $8.33/Month when Billed Yearly

7.4

Spot Score

Wisdom - Help Desk Software

Wisdom

Efficiency and expertise at your fingertips.

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5.0

(2)

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Product Description

Wisdom is the easy-to-use software package that makes office run better. With functionality still lacking in most corporate Help Desk Software, this tool is designed to handle all aspects of the customer service experience. By automating tasks, automatically creating call and ticket tracking ...

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Pricing

Free Trial available

Starts from $89/Month

7.4

Spot Score

Inline Help

Inline Help

Revolutionize customer support with proactive AI-powered tooltips.

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Product Description

Experience the future of customer support with Inline Help! Revolutionize the way you interact with your customers by answering their questions even before they ask. This cutting-edge solution seamlessly transforms your knowledge base into a proactive support system, delivering unparalleled ...

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Pricing

Free Trial available

Starts from $97.00/month when Billed Yearly

7.4

Spot Score

Support Hub - Help Desk Software

Support Hub

Revolutionize customer support and improve communication.

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Product Description

Support Hub is a collaborative customer service tool designed to help solve problems faster. The intuitive touch screen system makes it easier to work together with support team than ever before, while powerful reporting tools help streamline the way business communicate with it's customers. ...

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Pricing

Free Trial available

Starts from $19/Month, also offers free forever plan

7.3

Spot Score

Tender Support - Help Desk Software

Tender Support

Efficiency meets excellence in customer support.

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3.5

(2)

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Product Description

Tender Support is a help desk software package designed to provide the efficient customer support possible. The software will allow to store all of the forms, tickets, and notes into a large SQL database for easy searching and retrieval. Through the advanced reporting features of the program, ...

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Pricing

Free Trial available

Starts from $49/Month

7.3

Spot Score

ReplyManager - Help Desk Software

ReplyManager

Effortlessly manage replies and boost customer satisfaction.

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3.3

(3)

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Product Description

ReplyManager software can be used for any business. It will allow to track the number of replies, view details about each reply, export listings in Excel format, send follow up notes to users without having to constantly search for them by referring to the email they used to contact with. With ...

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Pricing

Free Trial available, Try Now

Starts from $39/Month when Billed Yearly

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

These are the key features of Help Desk Software. Billing and Invoicing, Self Service Portal, Leave Tracking (Vacation), Contact Management, Project Management, Marketing Automation, Customer Support, List Management, Employee Database and Call Logging

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Researched by Rajat Gupta