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HelpRealm

Streamline customer support with HelpRealm.

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Overview

Features

Pricing

Alternatives

Media

Support

FAQs

What is HelpRealm?

Affiliate Disclosure

HelpRealm gives organizationa a comprehensive, multilayered solution for resolving customer issues. The web-based HelpDesk software will help to solve all levels of support tickets, audit activities, and interaction with customers. The built-in Help Desk Console provides self-service options like Help Requests, Resolutions, Reports, Tickets, Inquiries, Member Member Management Tools, and more.

Customer Type

Freelancers
Small Business

Platform Type

SaaS/Web/Cloud

HelpRealm software demo

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HelpRealm was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

HelpRealm Features

Show Feature Explanation

Features Score:

Alerts (Escalation)

Automated Routing

Customizable Branding

Document Storage

Incident Management

Knowledge Base

Known Issue Management

Live Chat

Macros (Templated Responses)

Multi-Channel Communication

Surveys & Feedback

Ticket Management

HelpRealm Pricing

Visit website

Free Trial

Not available

HelpRealm Pricing

Offers free forever plan

Pricing Model

Freemium

Visit website

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HelpRealm Support

Customer Service

Online

Location

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

HelpRealm is a Help Desk Software. HelpRealm offers Incident Management, Multi-Channel Communication, Macros (Templated Responses), Document Storage, Customizable Branding and many more functionalities.

Some top alternatives to HelpRealm includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice and BoldDesk.

No, HelpRealm doesn't provide API.

No, HelpRealm doesn't provide mobile app.

HelpRealm is located in NA

HelpRealm offers Freemium pricing model

We don't have information regarding integrations of the HelpRealm as of now.

The starting price is not disclosed by HelpRealm. You can visit HelpRealm pricing page to get the latest pricing.

This software is researched and edited by

Rajat Gupta

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.

Researched by Rajat Gupta