Spot Score

Complaints Pro

Empower Your Customer Service Efforts.

4.5

(2)

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Starts from $1,500/Month

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Overview

Features

Pricing

Alternatives

Ratings

Support

FAQs

What is Complaints Pro?

Affiliate Disclosure

Complaints Pro is a robust, easy-to-use customer support software available. The software helps to easily manage organization's customer service requests, knowledge base, quotations, tickets, reports, and more. Manage customers online, or connect to back office applications, including accounting systems and call center solutions, to start creating a seamless customer experience.

Pricing

Starts from $1,500/Month
Free Trial available

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud

Complaints Pro software demo

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Complaints Pro was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Complaints Pro Features

Show Feature Explanation

Features Score:

Alerts (Escalation)

Contract (SLA Management)

Known Issue Management

Self Service Portal

Social Media Integration

Surveys & Feedback

Complaints Pro Pricing

Claim a Free Trial

Free Trial

Yes, It's available

Complaints Pro Pricing

Starts from $1,500/Month

Pricing Model

Free trial
Paid Plans (Subscription )

Claim a Free Trial

Pricing Plans

Starter

$500

/Month

Manage complaints
Perform complaint investigations
Capture compliments and recognise staff
Procedure guides drive process
Send and receive emails

Show more +

Professional

$1,500

/Month

Includes features of Starter plan, plus
Capture and track enquiries
Capture Resolutions Actions like refunds, Account updates
Track complaints against products / services
SLA Engine

Show more +

Enterprise

$3,000

/Month

Includes features of Professional plan, plus
Financial Hardship
Manage suggestions
Suggestion Matrix
Track High Risk Complaints

Show more +

Explore in-depth pricing

Screenshots of the Complaints Pro Pricing Page

Disclaimer: Pricing information for Complaints Pro is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

View detailed pricing for Complaints Pro

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Complaints Pro Reviews & Ratings

4.5

Very Good

Based on 2 ratings & 10 reviews

Rating Distribution

Excellent

(6)

Very Good

(2)

Good

(0)

Poor

(1)

Terible

(1)

User Review

Ruthe F

12/24/23

1.5 out of 5

"Lead to rushed and unsatisfactory resolutions"

What do you like best about Complaints Pro? Complaints Pro comes with a price tag. It does not justify its cost. It is encountering glitches this tool ...

Anonymous User

12/18/23

4 out of 5

"Customer Feedback: Key Solution from Complaints Pro"

What do you like best about Complaints Pro? Our business mainly depends of Feedback. We need to do survey before we organise any training. This will ...

Ruth A

12/16/23

0 out of 5

"A poor and less user friendly Solution"

What do you like best about Complaints Pro? Complaints Pro has a higher cost and does not justify its price. It is encountering a few problems it ...

Anonymous User

09/12/23

4.5 out of 5

"Best in class complaints management solution"

What do you like best about Complaints Pro? The team are so easy to work with and the solution is best in class in Australia What do you dislike about ...

View all Reviews

Complaints Pro Support

Customer Service

Online

Location

Melbourne, Australia

Reach out to Complaints Pro Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Complaints Pro is a Help Desk Software. Complaints Pro offers Social Media Integration, Surveys & Feedback, Known Issue Management, Contract (SLA Management), Alerts (Escalation) and many more functionalities.

Some top alternatives to Complaints Pro includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice and BoldDesk.

No, Complaints Pro doesn't provide API.

No, Complaints Pro doesn't provide mobile app.

Complaints Pro is located in Melbourne, Australia

Complaints Pro offers Free Trial, Subscription pricing models

We don't have information regarding integrations of the Complaints Pro as of now.

The starting price of Complaints Pro is $1,500/Month

This software is researched and edited by

Rajat Gupta

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.

Researched by Rajat Gupta