Spot Score

Complaints Pro In-depth Pricing Details

Empower Your Customer Service Efforts.

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User Ratings

4.5

(Based on 2 reviews)

Affiliate Disclosure

Main Features

Alerts (Escalation)
Contract (SLA Management)
Known Issue Management
Self Service Portal

Pricing

Starts from $1,500/Month
Free Trial available

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Complaints Pro Pricing

Claim a Free Trial

Free Trial

Yes, It's available

Complaints Pro Pricing

Starts from $1,500/Month

Pricing Model

Free trial
Paid Plans (Subscription )

Claim a Free Trial

Pricing Plans

Starter

$500

/Month

Manage complaints
Perform complaint investigations
Capture compliments and recognise staff
Procedure guides drive process
Send and receive emails
Create your own email templates
Create tasks for yourself and others
Track email follow ups easily.

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Professional

$1,500

/Month

Includes features of Starter plan, plus
Capture and track enquiries
Capture Resolutions Actions like refunds, Account updates
Track complaints against products / services
SLA Engine
Sentiment Rating
Customer self service
Email to Case File

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Enterprise

$3,000

/Month

Includes features of Professional plan, plus
Financial Hardship
Manage suggestions
Suggestion Matrix
Track High Risk Complaints
Risk Matrix
Letter templates
SMS Templates

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Disclaimer: Pricing information for Complaints Pro is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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