spotsaas-logo
Get Listed

7.9

Spot Score

Desku - Help Desk Software

Desku

#1 OmniChannel Customer Service Software

Save to Favourites

Add to compare

Starts from $19/User/Month when Billed Yearly

Request a Quote

What is Desku?

Desku offers a comprehensive customer service software solution that enhances support efficiency through live chat, ticketing, and AI-powered chatbot automation. Designed to seamlessly integrate with social media and e-commerce platforms, Desku provides businesses with a unified approach to customer support. Its live chat feature ensures real-time communication, enabling instant responses to customer inquiries, while the ticketing system streamlines issue management for more organized workflows. The AI chatbot automation minimizes response time by handling common queries autonomously, improving overall productivity. With Desku's integration capabilities, support teams can manage customer interactions across multiple channels from a single platform, creating a more cohesive and responsive support environment. Whether interacting via social media, email, or e-commerce sites, Desku allows businesses to offer fast, efficient, and personalized support to their customers, enhancing satisfaction and loyalty. Its advanced automation ensures that routine tasks are handled swiftly, freeing up customer service representatives to focus on more complex issues. Desku’s ability to centralize communication, paired with its intuitive design, makes it an essential tool for companies looking to elevate their customer support while reducing operational overhead.

Pricing

  • Starts from $19/User/Month when Billed Yearly

  • Free Trial available

Customer Type

  • Freelancers

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

Desku software demo

View demo

Desku Pricing

Claim a Free Trial

Free Trial

  • Yes, It's available

Desku Pricing

  • Starts from $19/User/Month when Billed Yearly

Pricing Model

  • Free trial

  • Paid Plans (Subscription )

Claim a Free Trial

Screenshots of the Desku Pricing Page

Disclaimer: Pricing information for Desku is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

Free Desku Alternatives

Recommended

Efficient support for all your ...

9.7

Very Good

Visit websiteCompare Desku vs Zoho Desk

Recommended

Effortlessly manage customer ...

9.2

Very Good

Visit websiteCompare Desku vs Zendesk Support

Recommended

Streamline your support process ...

Very Good

Compare Desku vs Freshservice

Targeted SMS marketing made easy.

Very Good

Compare Desku vs MessageDesk

Recommended

Empower your support team to excel.

9.5

Very Good

Compare Desku vs Freshdesk

Connect with your customers on all ...

9.8

Excellent

Compare Desku vs LiveAgent

Streamline customer support and ...

9.4

Very Good

Compare Desku vs HelpDesk

Streamline IT support anytime,

9.8

Very Good

Compare Desku vs SysAid

Recommended

Streamline customer support with ...

9.5

Very Good

Compare Desku vs Jitbit Helpdesk

Desku Reviews & Ratings

Rating Distribution

Excellent

(30)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

User Review

AV

Alpesh V

11/17/23

5 out of 5

"Desku is all-in-one tool for our customer support team."

What do you like best about Desku.io? Its easy to use, easy to implement, and easy to integrated with your website. our custerom support team love ...

Read more

SS

Shreelekha S

11/13/23

5 out of 5

"Delivering timely and quick customer support"

What do you like best about Desku.io? We used Desku to build our entire support setup in the early stages. It quickly became our go-to platform for ...

Read more

MG

Manasij G

11/09/23

5 out of 5

"Automate Support"

What do you like best about Desku.io? With Desku we have been able to automate many of our support queries. We were able to implement the desku in ...

Read more

AS

Akshita S

11/08/23

5 out of 5

"Fantastic platform for customer service teams"

What do you like best about Desku.io? Desku is an awesome tool to keep on top of all my customer interactions. I found this when I was searching for a ...

Read more

Desku Customers

SkipHire Comparison-logo

SkipHire Comparison

Fluxurie -logo

Fluxurie

Koin X-logo

Koin X

RangeMaster-logo

RangeMaster

EventDay-logo

EventDay

YumAsia-logo

YumAsia

Desku Support

Customer Service

Online

Location

Rajkot, India

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Desku is a Help Desk Software. Desku offers Social Media Integration, Multi-Channel Communication, Macros (Templated Responses), Customizable Branding, Ticket Management and many more functionalities.

Some top alternatives to Desku includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice and Alerty.

No, Desku doesn't provide API.

No, Desku doesn't provide mobile app.

Desku is located in Rajkot, India

Desku offers Free Trial, Subscription pricing models

Yes, Desku can integrate with Pabbly Connect, Google Analytics, Freshdesk, Ticksy and many more.You can find more integration for Desku here

The starting price of Desku is $19/User/Month when Billed Yearly

author img

Researched by Rajat Gupta