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Compare Desku vs Freshservice vs Freshdesk

Desku - Help Desk Software
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Overview

Description

Desku offers a comprehensive customer service software solution that enhances support efficiency through live chat, ticketing, and AI-powered chatbot automation. Designed to seamlessly ... Read More

The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where ... Read More

Entry Level Pricing
  • Starts from $19 , Billed Yearly
  • Starts from $19 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

7.9/10

Not Available

User Ratings
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Software Demo

Demo

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Features

Total Features

32 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $19 , Billed Yearly
        • $19 , Billed Yearly
        Pricing Pans
        • Startup

          • Unlimited Tickets

          • Up to 5 Email Address

          • Unlimited Knowledge Base

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        • Team

          • Unlimited Tickets

          • Unlimited Email Address

          • Unlimited Knowledge Base

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        • Business

          • Unlimited Tickets

          • Unlimited Email Address

          • Unlimited Knowledge Base

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        • Starter

          • Incident Management

          • Knowledge Base

          • Self Service Portal

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        • Growth

          • Includes features of Starter plan, plus

          • Service Catalog

          • Asset Management

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        • Pro

          • Includes features of Growth plan, plus

          • Problem Management

          • Change Management

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        • Browse all pricing plans
        Pricing Pagedesku pricingfreshservice pricing

        Other Details

        Organization Types supported
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Not Available
        • Available
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        User Reviews

        User Ratings

        No Reviews

        No reviews available for the product

        Rating Distribution

        No Reviews

        No reviews available for the product

        Excellent

        781

        Very Good

        144

        Good

        13

        Poor

        3

        Terible

        5

        Expert's Review generated by AI

        No Expert ai Review available for the product

        No Expert ai Review available for the product

        Pros and Cons

        No pros or cons available for the product

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers
        SkipHire Comparison

        SkipHire Comparison

        Fluxurie

        Fluxurie

        Koin X

        Koin X

        vroom

        vroom

        Cordant

        Cordant

        Addison Lee

        Addison Lee

        Media and Screenshots

        Screenshots
        Desku

        7 Screenshots

        Ticket counts

        7 Screenshots

        Videos
        video-0

        3 Videos

        video-0

        4 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both Desku and Freshservice offer a Free Trial.

        Desku is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

        Freshservice is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

        The starting price for both Desku and Freshservice begins at $19/User/Month when Billed Yearly.

        Some top alternatives to Desku includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, MessageDesk, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, eStreamDesk, UseDesk, HelpdeskEddy, Desk360, BoldDesk and Alerty.

        Some top alternatives to Freshservice includes Jira, SolarWinds Service Desk, Jira Service Desk, IBM Control Desk, Freshdesk, HelpDesk, TOPdesk, ReadyDesk, TechExcel ServiceWise and Scopedesk.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].