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Compare Desku vs Zendesk Support vs Zoho Desk vs ManageEngine ServiceDesk Plus

Overview

Description

Desku offers a comprehensive customer service software solution that enhances support efficiency through live chat, ticketing, and AI-powered chatbot automation. Designed to seamlessly ... Read More

Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More

Entry Level Pricing
  • Starts from $19 , Billed Yearly
  • Starts from $19 , yearly
Free Trial Availability
Spotsaas Score

7.9/10

9.2/10

User Ratings
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Software Demo

Demo

View demo

View demo

Features

Total Features

32 Features

18 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $19 , Billed Yearly
          • $19 , yearly
          Pricing Pans
          • Startup

            • Unlimited Tickets

            • Up to 5 Email Address

            • Unlimited Knowledge Base

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          • Team

            • Unlimited Tickets

            • Unlimited Email Address

            • Unlimited Knowledge Base

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          • Business

            • Unlimited Tickets

            • Unlimited Email Address

            • Unlimited Knowledge Base

            Show more +

          • Support Team

            $25

            /user/month

            • Ticketing system

            • Email

            • Contact form and Web Widget

            Show more +

          • Suite Team

            $69

            /user/month

            • Support Team; plus

            • AI agents

            • Customer and internal knowledge base

            Show more +

          • Suite Professional

            $149

            /user/month

            • Suite Team plus

            • Live and custom analytics

            • Skills-based routing

            Show more +

          • Browse all pricing plans
          Pricing Pagedesku pricingzendesk-support pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          User Ratings

          No Reviews

          No reviews available for the product

          Rating Distribution

          No Reviews

          No reviews available for the product

          Excellent

          1493

          Very Good

          214

          Good

          31

          Poor

          7

          Terible

          12

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          No pros or cons available for the product

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          SkipHire Comparison

          SkipHire Comparison

          Fluxurie

          Fluxurie

          Koin X

          Koin X

          Siemens

          Siemens

          LUSH

          LUSH

          Missouri Star

          Missouri Star

          Media and Screenshots

          Screenshots
          Desku

          7 Screenshots

          Zendesk

          2 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          2 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Desku and Zendesk Support offer a Free Trial.

          Desku is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Zendesk Support is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Desku Starts at $19/User/Month when Billed Yearly whereas for Zendesk Support Starts at $19/user/month when yearly.

          Some top alternatives to Desku includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, MessageDesk, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, eStreamDesk, UseDesk, HelpdeskEddy, Desk360, BoldDesk and Alerty.

          Some top alternatives to Zendesk Support includes Zoho Desk, ManageEngine ServiceDesk Plus, Deskero, Support Hub, HelpDesk, Desky, Help Scout, Salesforce Service Cloud, ReadyDesk, Sitehelpdesk, HESK and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].