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7.9

Spot Score

Helpspot - Help Desk Software

Helpspot

Effortlessly manage your customer support requests.

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What is Helpspot?

The Helppot help desk is a powerful software tool with features that are incredibly easy to use. It enables anyone to set up their own help desk, or to upgrade an existing help desk, in minutes. Whether training staff or setting up for the first time, Helppot makes it simple to manage clients, service requests and customer contact. HelpSpot, can also track and manage customer support emails and social media messages.

Pricing

  • Free Trial available

Customer Type

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

  • Mobile - Android

  • Mobile - iOS

Software demo

View demo

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Helpspot Pricing

Claim a Free Trial

Free Trial

  • Yes, It's available

Pricing Model

  • Free trial

  • Paid Plans (Subscription )

Claim a Free Trial

Screenshots of the Helpspot Pricing Page

Disclaimer: Pricing information for Helpspot is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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Helpspot Reviews & Ratings

Rating Distribution

Excellent

(16)

Very Good

(4)

Good

(0)

Poor

(0)

Terible

(0)

User Review

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BM

Bharti M

04/27/22

4 out of 5

"Great web based Help Desk Software for General usage"

What do you like best about Helpspot? Sometimes, when it is necessary we can host our own instances or we can use this as our hosted service. On both ...

Read more

BM

Bharti M

04/27/22

4 out of 5

"Great web based Help Desk Software for General usage"

What do you like best about Helpspot? Sometimes, when it is necessary we can host our own instances or we can use this as our hosted service. On both ...

Read more

AU

Anonymous User

12/14/21

4.5 out of 5

"Budget Friendly and Highly Productive Ticketing System"

What do you like best about Helpspot? We can host our instance or go hosted if needed. We can customize the experience on both the IT and customer ...

Read more

AU

Anonymous User

12/14/21

4.5 out of 5

"Budget Friendly and Highly Productive Ticketing System"

What do you like best about Helpspot? We can host our instance or go hosted if needed. We can customize the experience on both the IT and customer ...

Read more

Helpspot Media

Helpspot Support

Contact

+1 845-533-5044

Customer Service

Business Hours

Location

Poughkeepsie, New York

Reach out to Helpspot Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Helpspot is a Help Desk Software. Helpspot offers the following functionalities:

  • Incident Management
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Document Storage
  • Customizable Branding
Read More

Yes, Helpspot provides API.

Yes, Helpspot provides mobile app.

Helpspot is located in Poughkeepsie, New York

Helpspot offers Free Trial, Subscription pricing models

We don't have information regarding integrations of the Helpspot as of now.