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Helpspot

Effortlessly manage your customer support requests.

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Overview

Features

Pricing

Alternatives

Ratings

Media

Support

FAQs

What is Helpspot?

Affiliate Disclosure

The Helppot help desk is a powerful software tool with features that are incredibly easy to use. It enables anyone to set up their own help desk, or to upgrade an existing help desk, in minutes. Whether training staff or setting up for the first time, Helppot makes it simple to manage clients, service requests and customer contact. HelpSpot, can also track and manage customer support emails and social media messages.

Pricing

Free Trial available

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud
Mobile - Android
Mobile - iOS

Helpspot software demo

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Helpspot Features

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Features Score:

Self Service Portal

Alerts (Escalation)

Contract (SLA Management)

Macros (Templated Responses)

Multi-Channel Communication

Incident Management

Customizable Branding

Helpspot Pricing

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Free Trial

Yes, It's available

Pricing Model

Free trial
Paid Plans (Subscription )

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Pricing Plans

HelpSpot

This free plan is download only with forum support Free
All paid plans include full support and cloud or on-premise hosting.
Up to 3 Agents
Average cost per user just $14/month $499 / year
Up to 5 Agents

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Disclaimer: Pricing information for Helpspot is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

View detailed pricing for Helpspot

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Helpspot Reviews & Ratings

Rating Distribution

Excellent

(16)

Very Good

(4)

Good

(0)

Poor

(0)

Terible

(0)

User Review

Bharti M

04/27/22

4 out of 5

"Great web based Help Desk Software for General usage"

What do you like best about Helpspot? Sometimes, when it is necessary we can host our own instances or we can use this as our hosted service. On both ...

Bharti M

04/27/22

4 out of 5

"Great web based Help Desk Software for General usage"

What do you like best about Helpspot? Sometimes, when it is necessary we can host our own instances or we can use this as our hosted service. On both ...

Anonymous User

12/14/21

4.5 out of 5

"Budget Friendly and Highly Productive Ticketing System"

What do you like best about Helpspot? We can host our instance or go hosted if needed. We can customize the experience on both the IT and customer ...

Anonymous User

12/14/21

4.5 out of 5

"Budget Friendly and Highly Productive Ticketing System"

What do you like best about Helpspot? We can host our instance or go hosted if needed. We can customize the experience on both the IT and customer ...

View all Reviews

Helpspot Support

Contact

+1 845-533-5044

Customer Service

Business Hours

Location

Poughkeepsie, New York

Reach out to Helpspot Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Helpspot is a Help Desk Software. Helpspot offers Incident Management, Multi-Channel Communication, Macros (Templated Responses), Document Storage, Customizable Branding and many more functionalities.

Some top alternatives to Helpspot includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice and BoldDesk.

Yes, Helpspot provides API.

Yes, Helpspot provides mobile app.

Helpspot is located in Poughkeepsie, New York

Helpspot offers Free Trial, Subscription pricing models

We don't have information regarding integrations of the Helpspot as of now.

The starting price is not disclosed by Helpspot. You can visit Helpspot pricing page to get the latest pricing.

Researched by Rajat Gupta